Brilliant Smiles Pediatric Dentistry's Online Review Report Card
Brilliant Smiles Pediatric Dentistry
4.8
Average Star Rating
216
Total Reviews
19
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Brilliant Smiles received 95.4% positive feedback, with patients praising the friendly and professional staff, clean facilities, and child-friendly environment. However, 4.6% of the feedback was negative, primarily citing scheduling issues and poor customer service. Overall, the practice is valued for its supportive atmosphere yet needs better administrative communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Brilliant Smiles Pediatric Dentistry's Reviews
Excellent patient care! My children are more comfortable with their Dentist visits thanks to the staff here. Highly recommend!
Reviewed On Google
Today was my first time with my autistic child the staff was amazing since me and my Daughter walked in im really happy with the whole staff and the doctor was amazing she understands the condition of my child she take her time till my daughter calms down and she proceeds with the process thanks 🙏🙏🙏
Reviewed On Google
I Love This place!!! Black owned AND amazingly professional. I cannot speak to how professional, kind, and efficient the staff is. Ive never been to a place that is more inviting kid friendly and attentive they know exactly what they're doing.here. My daughter was so comfortable she didn't ask for me she didn't cry, nor did she seem to be uncomfortable. The gentleness and care that the staff use in caring for my 6 year old and 13 years old is beyond impressive, The dentist speaks to the kids with so much love and ease and she teaches them. ASSATA Thank you for your diligence and you're so FAB.
Reviewed On Google
I will never forget when I called to make an appointment and it took me about five calls to get through to someone and when I finally did somebody named Sergio told me my child couldn’t be seen cause he was 14 and had adult teeth when it specifically says on the site you guys see 14 year olds!
Reviewed On Google
Lazy environment and lack of customer service skills all I wanted to do was get my daughter teeth cleaned!!!!
Reviewed On Google
Very unprofessional I have appointment to get seen today just to get turned around before I can get seen for the 3rd time I will not be attending this dentist anymore
Reviewed On Google
Terrible Office this morning my child didn’t get seen for hours just for the doctor to be rude and not the issue at hand properly just a terrible establishment I wouldn’t refer this place to anyone
Reviewed On Google
I don’t usually write reviews, but I felt it was necessary for this experience. My insurance referred me to Brilliant Smiles, where I took my 5-year-old daughter and my 6-year-old son, who has autism. We saw Dr. Sheila Fils-Aime, and she was incredibly caring. The entire staff was remarkable. My daughter can’t stop talking about her, and my son, who typically dislikes going to the dentist, really enjoys his visits with her. I can confidently say that I have finally found a dentist I trust with my son's dental care.
Reviewed On Google
Fue muy amables conmigo
Reviewed On Google
I am so happy that I found this pediatric dentist office for my boys after getting the run around go here and going there and the other places didn’t have a clue what to do but I am so glad that they didn’t because I am very pleased with the service that my boys received We family now I would recommend everyone to bring your children here she is the truth
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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