Citymd Butler Urgent Care- New Jersey's Online Review Report Card
Citymd Butler Urgent Care- New Jersey
3.6
Average Star Rating
156
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
CityMD received 64.7% positive feedback, with patients praising the friendly staff, clean facilities, and efficient service. However, 35.3% of the feedback was negative, primarily citing long wait times, rushed consultations, and dismissive behavior from doctors. Overall, CityMD offers a convenient location and courteous staff, yet it needs stronger administrative processes and more thorough patient engagement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Citymd Butler Urgent Care- New Jersey's Reviews
Great service. Very accommodating staff. Efficient and professional. Highly recommended.
Reviewed On Google
City MD was highly professional and accommodating. Doctor as thorough and kind. B
Reviewed On Google
I was seen quickly. Staff were super kind.
Reviewed On Google
Everything was going smoothly till I met with the “doctor”. This man had the absolute most disgusting attitude after I greeted him with nothing but respect. I went in for my eye infections due to lash extensions and he didn’t even look at my eyes. Instead, he raised his voice claiming “he doesn’t know anything about eyelashes”. He couldn’t answer my questions and prescribed me eyedrops and left. If you have an issue do not come here. Visit your doctor because this place will not help. I will not be returning.
Reviewed On Google
I went to urgent care because I was having shortness of breath and wanted a chest x ray to see if anything was going on. After waiting for the results, the doctor said to me that I needed to go to the ER immediately because my left lung was 25% collapsed. She even called me the next day to ask how I was doing when I was still in the hospital. I appreciate their care and fast help with what was going on!
Reviewed On Yelp
This location has been such a blessing. They have literally saved my life and I have always had amazing service. Very knowledgeable and compassionate doctors and staff and, of course, extremely convenient! I’ve had quite a few visits and EXCELLENT care each time and have never had to wait too long!
Reviewed On Google
Had to give one star otherwise I would give a 0 although the front desk girls are awesome. Went in yesterday because I’m not feeling well at all (couldn’t get an appointment with my regular dr.) . Start off with the assistant who kept sighing and slamming things around ! Finally after 40 mins the arrogant dr. Walks in and is speaking to me as I were a child. Tells ma I have an upper respiratory infection but does not prescribe antibiotics!? He was rude & dismissive. He actually said it could be viral it could be a cold or an upper respiratory infection? What ? So you don’t know then asked me if a new what a virus was ? Long story short I so t be back .
Reviewed On Google
I love City MD… always get the treatment I need in a timely manner
Reviewed On Google
Friendly staff, clean and always quick!
Reviewed On Google
Dr Singh argued with me on giving me a one day off from work when I wasn’t feeling well. This is the reason why I came into the clinic! He stated he didn’t see anything wrong with me. My throat hurts, nasal congestion, itchy eyes. I have a very dangerous position at work where I need to be completely focused and alert. I felt like I was a little child trying to explain to my parents I’m sick and I’m not playing hookie.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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