Family First Urgent Care's Online Review Report Card
Family First Urgent Care
4.6
Average Star Rating
600
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Family First Urgent Care received 89.7% positive feedback, with patients praising the friendly staff, efficiency, and professionalism. However, 10.3% of the feedback was negative, primarily citing unprofessional behavior, long wait times, and billing issues. Overall, the practice is valued for its excellent care yet needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Family First Urgent Care's Reviews
The nurse practitioner was great. i didnt wait long at all and was all fixed up. Very happy!
Reviewed On Google
My go to urgent care.
Reviewed On Google
ease of making an appointment. everyone friendly. great medical service. highly recommend
Reviewed On Google
I brought my older father in for care and Nurse Missy and Sherita were amazing. Sherita was so caring and patient. I truly felt we were in good hands with Sherita and Missy. Highly recommend this facility.
Reviewed On Google
Came in because my 2 year old daughter wasn’t herself and was complaining of ear pain. Everyone was so friendly, kind, and patient. We were in and out quickly and were able to start her on antibiotics within the hour. I’d recommend them to anyone!
Reviewed On Google
Years ago I swore by this place. The doctor always spent time going over complaints, symptoms and test results. I believed my health was in excellent hands. However it’s very different now. My last few visits I was basically just a number and barely spent 10 minutes with the doctor. They spend much more time with their pharmaceutical reps while patients wait. The reason for my last appointment was a follow up because of abnormal bloodwork and I actually had to point out the abnormalities to the doctor. I leave frustrated and without any answers anymore. Update: After getting a call from the Office Manager to try to resolve my issue, I made the mistake of giving them a second chance and switching to the PA Megan. Megan was supposed to mail records to me but never did and dealing with Helen (or Helene) at the front desk was awful. Therefore I’m dropping my rating a star
Reviewed On Google
Great place, helpful and caring.
Reviewed On Google
Fast friendly service. The office was very clean and the staff is very friendly.
Reviewed On Google
Can’t say enough about this practice and their PA. Very personable and thorough. Will be using again and again. Thank you for your kindness
Reviewed On Google
Cathy is so amazing!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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