Susan Amy Flanzman's Online Review Report Card

Dr. Flanzman has been my Primary Care doctor for years, and each time I see her, she gives me 150% of her time and attention. She is knowledgeable, personable and caring, and she responds to questions concerning my individual needs. She is also quick to respond to my internal messages through the patient portal. I highly recommend her.

It was my first time meeting with Dr. Flanzman. She was super kind. She took her time and listened to my complaints carefully. She was very attentive. I cannot thank her enough because for the first time I felt like a patient (not another customer!). This world needs more doctors like her☀️🙏

It’s is day 3 and I have still not had any luck contacting the office to renew my cough medicine. I am so disappointed. I understand busy, we are all busy but this is unprofessional and unacceptable. Why should a patient have to wait so long to be treated. Is this a factory or a doctors office? Incredibly disappointed as a patient . I saw a nurse practitioner nov3 and it was no better. She spoke to me for two minutes prescribe medication and when I couldn’t get that medication at my pharmacy it took me a day to get her on the phone.

Dr. Flanzman does a very superficial exam. I've never met a doctor that did so little in a physical. She also missed an important telehealth appt. to review test results and did not reschedule. Her office is impossible to reach by phone or its portal. I would advise anyone to stay away from the doctor. She is uncaring and not conscientious.

Dr. Flanzman does a very superficial exam. I've never met a doctor that did so little in a physical. She also missed an important telehealth appt. to review test results and did not reschedule. Her office is impossible to reach by phone or its portal. I would advise anyone to stay away from the doctor. She is uncaring and not conscientious.

Dr. Flanzman does a very superficial exam. I've never met a doctor that did so little in a physical. She also missed an important telehealth appt. to review test results and did not reschedule. Her office is impossible to reach by phone or its portal. I would advise anyone to stay away from the doctor. She is uncaring and not conscientious.

I called to speak with Dr. Flanzman on 11/14, and received the call center after being on hold for 20 minutes. I asked that she call me back today, as I am having a medical issue. No call back. I called again yesterday and asked that Dr. Flanzman call me as I haven't heard from her. A man called me and asked what I wanted to speak with Dr. Flanzman about. I said I was having severe pain from my lower back down to my calf, and I need to speak with her today. I wanted to ask her if I should see her, or an orthopedic surgeon. No return call from Dr. Flanzman as of 11/17. This is unacceptable patient care, and I have been a patient of Dr. Flanzman's for over 30 years. I will not be seeing Dr. Flanzman again. Bergen Medical Associates is being run as a business, instead of focusing on patient care. A Rheumatologist at BMA missed my cancer diagnosis this year from my blood test results. I googled the tests that were not normal, and it indicated a possible blood cancer.

Where are you Dr Flanzmam? I try to get you on the phone or a visit and I get the nurse practitioner. Both my daughter and myself. It’s a factory no one calls me back, no one sent In script. So disappointed. I was so sick and took 2 days to get nurse on phone to send in a different cough medicine .

Very unhelpful doctor, since she does not show up for appointments. First , in person visit - got appointment 3 months later, on the day, she made me wait for more than hour while she was "taking care of paperwork". Next visit, - tele visit. Doctor is a no SHOW. Attempt to reach over voice, goes to a voice mail, since no body in her office can be bothered to take phone calls.

Dr. Flanzman is kind, compassionate and knowledgeable. Worth waiting for in every way.