Mental Health Clinic's Online Review Report Card

I haven’t been to this practice in almost three years, but my experience with both the psychiatrist and therapist left me feeling worse than when I started. It wasn’t until I found my perfect match elsewhere that I realized how neglected and dismissed I had been here. I was prescribed medications that made me feel physically sick for MONTHS I've been on it. It even drove my mental health into a spiral, and I repeatedly told the psychiatrist how sick I felt, but I was told to keep taking it. She did not listen to me, said this was all normal and it gets better, and blamed me saying I must be doing something wrong. The therapist only offered audio-only telehealth sessions at the time, so I never even saw her face. Every session felt rushed, and my concerns were constantly brushed off. It's clear to me now that she didn’t care and I was wasting her time These are people you’re supposed to trust when you're being vulnerable, but after my experience and reading the other negative reviews, they make it painfully obvious they didn’t really care about me at all Two stars because the admin staff was at least very kind and accommodating to me :)

It happened in 1969, but when I reported my mother's boyfriend sexually harassing me, the therapist accused me of being racist. I was twelve. I look forward to meeting those two old lazy bitces in the afterlife.

This place is great, They are very understandable with patients and parents. I have 14 years using their service for my daughter. Dr Williams is phenomenal, Comprehended… Thanks again

Servicio malisimo hoy le deje dos mensajes a la Directora uno por la AM y otro por la PM y nunca me contesto .

Cassandra Alexander Harris is the worst person u can encounter there she won't explain anything I hate her for what she did to me I hope she doesn't do it to anyone else

This place is a yoke. They have un-experienced therapist that they think they know everything. I recommend to go a real clinic with real philologist that know their job better.

They were very helpful for so many years. Kind staff and my psychiatrist was wonderful.

Although everyone speaks calmly and acts like they care, this mental health clinic is very unprofessional. The words Customer Service is non-existent, their quick to put the blame on you when a problem occurs, and the staff dont seem to have the same information so be prepared to repeat it a few times. Finally If your appointment gets messed up, get ready to wait an additional month, since they seem to only book a month in advance. Seeking mental health is already a challenge as is and takes a lot of courage, in which this location succeeds at making that process harder. Save yourself the embarrassment and go somewhere else.

I took my child there for services and ended up getting treated myself as well. When I got to be so ill that I couldn't consistently hold down a job, they put me in contact with a day program that gradually strengthened me through work shops, individual and group therapy sessions. That particular organization, Friendship House, got me ready to get back into the workforce by placing me in short term work assignments. The last placement in 2004 is where I remain today. I've never had such a long work history anywhere else. The Mental Health Clinic of Passaic also connected me with legal services after I was continually denied Social Security benefits and helped me get them. When another legal issue occurred I was helped again by being connected with a second organization. Again, the problem was resolved. I've had family and individual therapy at the Lexington Avenue location as well as regular visits with Dr. Extraordinaire, Pamela Y. Williams. I'd go to her sometimes with absolutely no intentions of elaborating on my issues. I'd find myself dishing about everything I didn't want to talk about. In later conversations she'd refer to issues and situations that I honestly didn't recall ever revealing to her. It's not like she would sit there with a pad and pen and scribble down everything I was saying. She is just that good a listener. And she's intuitive. Her experience, expertise and skill is evidenced by her efficiency. And you can tell that she's one who cares about her patients. You don't have to believe me. Just look at the walls in her office covered by appreciative notes and drawings from the best character judges on Earth - children. Finally, I consider myself a success story. I will always have a mental illness before Kingdom Come. But that I am no longer in the fetal position and working everyday for the same company for the past 11 years is a testament to the wonderful work done at The Mental Health Clinic of Passaic.