St. Josephs Childrens Hospital's Online Review Report Card

The pediatricians, nurses and facilities are great. Came here for a same day surgery with my daughter and it went so well. I was so nervous about the whole experience but honestly the hospital itself was very clean, organized and the nurses and doctors really were stellar! Also they have an Au Bon Pain (fresh quality healthy food) restaurant for food .

horrible hospital !! I do not recommend it! Poor service!!

Very poor service. Very poor patient care. They don't treat patients with care they don't check on patients to make sure they are ok. Forget to send orders in.The nurses just sit around. They need more staff and better ones too. If I can give it no stars I would

Before even going into this hospital I had already developed the preconceived notion that it was going to be an outdated building with poor medical attention. I have to admit that I had those beliefs because of where the hospital Is located. Well, I actually got to experience for the first time this week what the children's hospital at saint joseph is like and it's wonderful! The nurses and doctors are incredibly friendly with excellent bedside manners. Everyone I met at the hospital was extremely welcoming and respectful. I am beyond grateful for their attention and service. I would totally trust this hospital with my children for any other future service. The care here went beyond any expectations I had. I feel very fortunate to have a hospital like this only a few minutes from my home. I would totally recommend the children's hospital to anyone and everyone i know. Also, i have to add that i noticed this hospital has a very diverse workforce. It was really good to see this.

Most trash hospital I've ever been to. Staff is incompetent, they do not care about their patients. Left me waiting for hours post-surgery with little to no answers on any questions and concerns I had. I will never come back to this trashy establishment for as long as I love. Swear to God.

I would give then a zero star. My wife got a appointment because they found out she got a gestional diabetes and she have to be admitted from 6am till 6pm on 03/08/2021 we got there at 530 am and she do not get out till 1030 PM.when she got there her sugar level was 190 they give her breakfast before putting the insulin and raise up to 230,the nurse realized that she made a mistake and apologized for that.looks that they do not know what they're doing.no body explained to her what she have to do since they do not have staff available who speaks Spanish and also they do not know how to communicate with the patients.she got a appointment for today 03/09/2021 at 10 am and she have to bring her urine from last nite and today. She brought it on a plastic bottle and now they cant find her on the system and they do not want to accept that urine sample since is not on a special container.fiest of all they do not provide her with a container and we still here waiting for then to find her on the system I would not recommend these hospital it all to no body,people if you love your kids do not bring then here these people working on saint jhosep in paterson are nothing than unprofesional they do not know what are they're doing I'm switching hospitals I do not going to let my baby born here these is the worst hospital and a nightmare it looks like they're just here practicing with patients and not helping them.

Terrible experience

Really bad hospital

my daughter tried to commit suicide, once we got her stable the hospital recommended she be transferred to a mental health institution for a few days . The one I picked was full so we needed to wait for a bed while we waited there was NO counselor that came and talk to her .The hospital stated they do not have a counselor that comes and talks to the children while they are waiting for placement ... ummm 🤔 how do you have a suicide unit and no type counseling or therapy for these children! Shame on you !!!! The PEDS staff was wonderful but they really need to get these children some counseling while they are waiting for placement !When I brought this up to the doctors they stated “you have a good point “ that was it !

My 3 years old boy has fever for 2 days. We went to emergency room in wayne We waited for 45 min, no one even stop by us to ask about my son condition. I went to the nurse disk to ask why no one come to exam my son. They said "If u r in the ER does not mean the doctor will come to see u right away, you have to be patiant. We waited for another 25 mins, no one show up, so we left st. Joseph ER, and went to Hackensack Hospital ER.