College Plaza Pediatrics's Online Review Report Card
College Plaza Pediatrics
3.7
Average Star Rating
86
Total Reviews
3
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
College Plaza Pediatrics received 51.2% positive feedback, with patients praising the doctors' care, knowledge, and friendly demeanor. However, 48.8% of the feedback was negative, primarily citing rude staff, scheduling issues, and miscommunications. Overall, the practice is valued for its dedicated care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of College Plaza Pediatrics's Reviews
College Plaza Pediatrics is a team of professionals who are well informed and care about their patients and their families. I strongly recommend this pediatric practice.
I’ve been going to College Plaza for over 3 years and am very happy with them. Both of my kids see Dr. Randazzo for well visits, she’s pleasant, knowledgeable and very easy to talk to. We’ve seen every doctor in the practice (for sick visits, ear molds, etc) and I’ve had positive experiences!
Dr. Joe is absolutely incredible. He really takes his time, through & just an amazing doctor. Our first visit with him, he really took his his time to get to know us & doesn’t rush you out or make you feel like you’re just another number. He actually cares & it shows. I’m so happy to have switched to this practice as the office staff is amazing as well.
Heather and Doctor Joe are extremely knowledgeable and kind. My kids and I love them both! They are very patient and are always available to assist with any questions or concerns. Any time I call they are always available to help right away which is extremely important and comforting as a mother with two young kids. They don’t make you feel rushed and explain things thoroughly. I feel completely confident and secure with any of their recommendations. I’m so thankful we found such amazing doctors!
Great practice! Everyone we've worked with have been so kind! Our personal favorite is Dr. Randazzo. She speaks directly to my girls, which I love! Speaks at her level and has amazing presence. Doesn't make you feel like you're doing the wrong thing with raising your kids. You will not feel judged. She understands kids and how to relate to them. So grateful to have found this practice.
We are so happy with our experience at College Plaza! We switched from another pediatrician and we made the right decision. Dr Joe and Dr Randazzo are amazing and so knowledgeable. Specifically, we had a concern about our 5 month old and they took us seriously and took every precaution to make sure she was okay and to get ahead of it just in case. The nurses and staff are all so friendly too! I would highly recommend
The staff and Doctors here are top notch. Dr. Randazzo was easy to talk to and took her time.
I absolutely love this pediatric office. We have been going here since my oldest daughter was born 11 years ago, and we started seeing Dr. Randazzo after Dr. Gelman left (loved Dr. Gelman as well). Dr. Randazzo is a complete gem!! She takes her time with my kids, knows how to get them to open up and interact, and makes them feel comfortable. She is thorough, patient, and all around great! I never feel rushed when I bring my kids to see her, and I leave with questions answered. I feel very lucky to have her treating my children. Everyone I have referred to her (and this practice) has loved College Plaza. 5 Stars isn’t enough!
Unfortunately I was never able to experience College Plaza Pediatrics. I moved to the area about two months ago and emailed to inquire how to register my daughter straight away. I was told to email her medical records. I tried to get the info to them via email but was not receiving a response. I called to ensure they had the info and they told me they couldn't take info via email and they weren't sure why I was told that. I was then told to either mail the records, drop them off in person, OR I could bring the in with me the first time my daughter needed to be seen by a doctor and they would add her to the system then. I called today to make an appointment because my daughter is sick and was told "no." They can't take her because they don't have her records. I was told everyone who works there knows the policy and that the info I have is incorrect. I was trying my hardest to get the records to them ASAP, I would not have waited if I wasn't told that I could bring them at my first appointment. There was no trying to accommodate me, there was no attempt at finding a solution to help me and my sick child (e.g. if you bring the records this morning maybe we can get an appointment for this afternoon or tomorrow). It was simply, "no we won't make an appointment." There wasn't even an apology for being told the wrong information upfront. I must have made this all up. I will now be traveling back to our old pediatrician an hour away for an appointment and looking for a different provider in the Morris County area.
This place is awesome and they have some amazing doctors. Dr. Joe especially is very cool. Although we hope we never have to go more than once a year, but it is always a pleasure if we end up visiting a doctor.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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