Ny Physical Therapy's Online Review Report Card

Not sure what to mention first - the lack of follow-through the front desk staff has, or maybe the obnoxious demeanor Karol has at the front desk or her lack of knowledge about scripts sent to the practice, or the disparate communication between the Oakhurst and Red Bank offices. Wise to go somewhere else where people actually take pride in their work and care about humans.

the staff not only makes you feel better, they make you feel like family. A friendly and relaxed atmosphere with extremely knowledgeable and competent therapists. They have helped me through a broken pelvis, knee replacement and sciatica. I highly recommend Jag One!

Matt Smerlas is a great therapist who always finds the therapy that solves the problem. I highly recommend him and JAG ONE

I have been working with Carla after surgery on my left hand. She is warm and friendly and has expertly had me do all the exercises I need to do to regain mobility.

I am currently receiving physical therapy with Crest, now Jag One, at the Red Bank location. My experience has also been exceptional. Read all these five star reviews! This type of professionalism and care doesn't happen by accident. Excellence is achieved by hard work, from a dedicated wonderful staff, guided by a superb director, Matt Smelas. Do I have to say anything more?

I have been working with Carla and Amanda. They both have helped me so much. I’m feeling so much better! I appreciate everyone at JAG, from the front desk to the PT aids to the therapists themselves! Everyone has been so helpful and kind!

I highly recommend Jag-One Physical Therapy situated in Red Bank. I have needed PT twice and Matthew Smelas at Jag-One is the only physical therapist I will trust to ensure that I receive the treatment I require. The first time I had PT with Matt, I had injured my lower back and was in a lot of pain and had great difficulty in performing daily activities of living (tying my shoelaces, picking up my shoes and so on). The second injury was to my right knee which resulted in further injury to my left knee as well and severely affected my mobility to the point where I had difficulty standing to take a shower. Matt was very gentle in assessing the condition of my back and knees and tailored my PT to not only improve my mobility but also took into account my overall health and well-being. He is kind and considerate and encouraged me to improve my mobility while never pushing me past what pain and discomfort I was able to physically endure. My sister has also received PT from Matt and will not go to another Physical Therapist after having several therapists who caused her more severe injury by pushing her to do exercises despite her complaining of severe pain. I can’t speak highly enough of Matt as an excellent Physical Therapist. Moreover, I highly commend the staff at Jag-One (Jen and Hayes) who are professional, courteous, considerate, and welcoming. The facility is well maintained, and everything is repeatedly sanitized. If you require physical therapy, you will not regret going to Jag-One PT in Red Bank.

My experience at Jag-One has been amazing! I'm receiving really personalized care, and my pain level has decreased dramatically in just the first two weeks.

The facility is small and immaculate. In this pandemic era the focus is also on patient safety as well as therapy.the facility is spotless and every soft touch or hard surface is cleaned and disinfected repeatedly The staff are friendly , professional , caring , and seem to genuinely be invested in the patients with everyone working as a cohesive team to provide the best possible care. Very attentive and creative. Not your run of the mill , rubber stamp / rinse and repeat therapy here. Carla McMenamy has gone out of her way to treat me using combinations of treatment methods and all her skill on my road to recovery. Working closely with my physician and other therapist to achieve the common goal of a full recovery. Carla has also been very understanding and accommodating of my schedule and I know I found the right person for the job in Carla.Carla is highly skilled as both a Physical Therapist and also Occupational Therapy I would recommend this facility and the talented staff here without hesitation.

I recently required Physical Therapy and chose Crest Physical Therapy - now Jag-One in Red Bank NJ. I had been there 10 years ago for shoulder rehab and was so impressed then that I went back when I needed PT again. Although some staff has changed in the 10 years they still espouse the excellence and knowledge that you want in a therapist. My PT was Amy Taranto and she was great. You can bet that I'll seek her out again if the need ever arises.