Agile Urgent Care's Online Review Report Card

Very clean office and friendly staff. COVID testing process is very simple and convenient.

They scheduled me for 12.45 for COVID rapid after five phone calls finally thay took me inside, never soo the doctor? Stop was very unfriendly and they got more upset because I asked him why it’s two hours after my appointment that they told me that nothing they can do about it and that’s how it is,I don’t think I’m going to visit this place one more time ,

I have used them for COVID testing and previously for a broken hand. I left after my broken hand in tears from laughing. Best customer experience I’ve had!

Very friendly and helpful and fast serviceVery professional. ..Do recommend ..!

I called as I was ill and needed urgent help. The teledoc recommended a covid test and called me immediately. As soon as I went there they took my insurance card and ID. After that they asked me to wait in the car and said they would call back. Please note that THEY will NOT call you back. When I called them back they gave some excuses and created unnecessary confusion. I was never assessed by the docor. They gave me my cards back and asked to wait for few minutes for covid test. I waited and waited for another hour but still no call back. Finally I decided to leave as I wasn’t feeling well at this point.I would definitely NOT recommend

They won't remove sutures here, because they "might" need to re-do them. But if I came here to get the sutures originally they were capable or doing sutures and removing them. Horrible.

Im not one to complain, but the guy here was the nastiest to my fiancé and people waiting. We had a test appointment at 1pm and still havent gotten in at 225pm. Rude and inconsiderate to a line of ladies while letting people in that arrived after us and yelling at people every time he opens the door. 1/10 never returning

They force you to have a tele doctor visit prior to Covid testing. They bill you for a full doctor visit for a 15 second phone call.

Both myself and my son scheduled for COVID tests on their websites a night before. We received confirmation emails, and were told to attend a virtual meeting at a set time. After receiving a text to join the virtual meeting, we waiting for a prolonged period of time, with no response from doctors. We called the office multiple times until they had finally picked up, where they argued we had never reserved a spot. We offered to provide proof of appointment and other information, but in the end, they refused to assist, and were not helpful, and overall unprofessional. A waste of time.

Be aware , I call for Covid-19 test and was told that the result for the test should take 2-3 days. I scheduled Covid test on line more than a week ago and received time. Showed up on time and was told that I need to speak with a doctor in order to have a test ( was not told on the phone). . Call 3 days later for the result and was told by unfriendly staff member that it will take 7 days for the result. 10 days passed & still don't have results.