Carbon Health Urgent Care Somerset's Online Review Report Card
Carbon Health Urgent Care Somerset
4.3
Average Star Rating
1020
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Carbon Health Urgent Care received 84.0% positive feedback, with patients praising the friendly staff, professionalism, and quick service. However, 16.0% of the feedback was negative, primarily citing long wait times, inefficient processes, and rude staff behavior. Overall, Carbon Health is appreciated for its efficient care, yet it needs better customer service and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Carbon Health Urgent Care Somerset's Reviews
Awful experience. Made sick patients sitting in waiting area move outside the main door in a 4x4 area. As a result 2 sick patients and their parents were in an enclosed space together. Receptionist was unconcerned about putting patients and others at risk while there was an empty waiting room with 2 dozen chairs. Left and went to PM Pediatrics instead. Please do the same and stay away from this place.
They never answer the phone
Just went here today and I was impressed with the thoroughness of the Doctor and the xray technician, along with the nurse who first saw me in the examination room. I didn't have to wait long and all staff I interacted with were kind and professional.
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Dr. Ghabour was amazing. I wish I could have her as my primary care physician.
Very professional and welcoming atmosphere....
Wonderful and thorough visit that saved me a trip to the er. Everyone that I came in contact with was friendly and caring. Dr Ghabour has an amazing bedside manner.
They were the worst ever. Went on a Sunday and told the PA my symptoms. She looks and goes there is really nothing that I could do for you. You should Check with your physician or go to The ED. She told me to buy some over the counter meds and sent a prescription for a nasal spray I already brought. Never even checked anything on me. The next day I go to my GP and I was right. Sinus infection and swollen lymph nodes. Also went to my VS who diagnosed me as well. Asked how the PA didn’t do testing. Beats the heck out of me but I won’t be going there again.
The office was very clean and the entire staff was extremely nice
Fast , efficient and friendly!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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