Andrew S. Burstiner's Online Review Report Card

Dr, Andrew Burstiner766 Shrewsbury Ave # 400Tinton Falls, NJ 07724Dr. Burstiner,I am writing this letter to inform you of an issue that I have been experiencing with your billing department. I received a bill in August 2022 for a service rendered from your office on 10-8-2021. Almost a year late. See enclosed document. This bill was sent to Jason Slusher at my address. Jason Slusher is my ex-husband. He does not live at my address (1028 North Ave, Westfield, NJ 07090) and it is not his health insurance that was billed. It is mine. I have received this same bill three times. Upon receipt of the first bill in August of 2022, I called my health insurance (AETNA). They confirmed that I was not responsible for the $210.00 that I was billed for and said they would contact your billing department to inform them of this. A month later I receive another bill for the same date of service, same service, and same amount. I call my health insurance and they said that they requested health history from your billing department, and they never responded or sent them anything. Again, AETNA confirmed that I am not responsible for the $210.00. On 10-11-2022 I receive a third bill from your billing department for the same services and amount. I call AETNA a third time and they, again, confirm that I am not responsible for the $210.00 and drafted a letter to be sent to your office confirming this. I call your office today, speak to the woman from billing and she responds very curtly, disrespectfully and informs me that her billing my insurance is a courtesy. I confirmed with AETNA that it is the billing department's responsibility to bill insurance. Anyway, much of my time in general and at work has been spent on this bill from 10-8-2021 that had many errors. Firstly, the bill was sent to my ex-husband at my address, secondly the bill was sent 3 x's to my ex-husband at my address, thirdly, the bill is not my responsibility (as confirmed 3 x's with AETNA) and lastly incorrect information about whose responsibility was relayed to me today. I am going to you for my son and for him to get the help he needs for his ADHD. The way I was treated and inconvenienced by your billing department, and the concern about my credit (should your billing department continue to bill me and send a collections agency out) has given me pause to enlist your medical service for my son. I am very disheartened that it has come to this since my son and his treatment should be primary. I am concerned that your billing department has made these errors and would like to see them be held responsible for what they have done, the way they treated me and how they have caused my son to suffer in the process. Please contact me with any questions. I will email and send this letter to you as a hard copy. I would like to make sure that you receive this letter, as your billing department did not allow me to speak with you today.Thank You,Karen L Slusher, MA, MA School Counselor Charles W. Harris Academy Annex Building 425 Grier AvenueElizabeth, NJ 07202<a href="mailto:Slusherka@epsnj.org">Slusherka@epsnj.org</a>908-433-5150Ext; 35158Google Voice #-908-368-1068

Unless you are looking to get your child instantly put on medication - I DO NOT recommend you go here. The doctor was not thorough, did not gather input from my child's teachers, IEP staff and other family members and instead quickly recommended drugs. Not everything can be solved with drugs, doctor. Total waste of time and money! Go elsewhere.

Deals primarily with ADHD and is definitely pro-medication. He was irate and argumentative when a person has beliefs that do not aline with his. His “medication speech” is based on medical theory. A doctors job is to educate the patient, without bias, on all treatment options. Do your homework before you meet this doctor.

Dr.B is an excellent doctor, we’ve been going to him for about 22 years. He started off as our pediatrician to now my son’s ADHD doctor. He always listens to my concerns as a parent and the child involved and meets all of our needs.

My son was so upset when he started to go to a regular MD, as he was too old already for a Pediatrician. Spot on with diagnosis, the kids seem of love him. A bit lacking In personality , but who cares, just help my child, and he does it exceptionally well. Big Yankee fan.

My son adores him. He's always right when he's been sick and has treated him appropriately and quickly. I trust him %100

I like this MD for my kids. He is kid friendly and I feel very confident in his abilities. Definitely recommended.

We've been going to Dr. Burstiner for almost 15 years. He's caring doctor who spends enough time to make your child feel better and will follow up on the appointment.He's very knowledgeable but not afraid to send you to the specialist if its required.

Although slightly lacking in bedside matter, this doctor is good with kids and really knows his stuff. I am always happy when he is avilable for an appointment when my child is ill because I know he will be right on the money.

Great Doc, caring, professional. knowledgable