Henry J. Austin Health Cente's Online Review Report Card

Es muy buen servicio y cuentan con el personal calificado. Y yo estoy en control de mi padecimiento

Terrible help my son is getting from this place. Since no one in my family ever had to rely on Medicaid and centers like this I never knew how horrible the system is until my son who is no longer on my health insurance was put on it. I feel sorry for the many lower income residents who need to get help. My son is now in that category. It's Terrible. You can't find Medical Doctors, Psychiatrists, or Psychologists who accept Medicaid and I have certainly called dozens in the Mercer County area. So you have to depend on centers like these who don't seem to offer quality care. It takes 30 days to see someone and you have to hope they got the scheduling correct or you'll out of luck and have to wait longer. They don't have the proper qualified doctors who are trained in different areas of problems especially mental health issues. It's been a nightmare and my son continues to suffer and has no stable or consistent treatment plan. As an outsider looking in, I am shocked and sadden. The system has way too many flaws and the centers are poorly run. These are lives for goodness sakes!

Great program today celebrating 50 years of Community Health Care centers . Congratulations to all of HJAHC leadership, staff and board members for a job well done .

Sometimes you may have to wait a bit, but you get the best care ever.

Been going there many years, don't have many issues. Great. They have kept me sane. And, they take my insurance. They do referrals for whatever you need, and have just about everything you could imagine they're on site on a rotating cycle basis I think.

Can I give 0 stars? I was billed for Covid testing that I didn't have! $190!!! When I spoke to billing (the woman would not give her name), they gave me the run-around. As of now, they are still trying to collect money from me. Avoid!!!

I initially had a good experience with the doctor here, but trying to get my monthly medication refill has been a living nightmare! Every month I call days in advance and no matter what what the meds are called in late. I am currently out of my medication and after multiple requests the doctor did not call my refill in. I just spoke to another doctor after hours, desperate because I'll now have to wait til Monday and she said she won't call my refill in because "it's not like it's blood pressure medication." Switching to a private practice this week. Can't take this anymore.

My scripts are constantly written incorrectly ... I have been a patient for 9 years and I have been shuffled around to 7 different caregivers ... I have several autoimmune maladies and I keep asking for a Dr... yet they seem to only pick nurse practitioners or dr asst ... this is just the tip of the iceberg ... I DO NOT RECOMMEND ...

I was prepared to be impressed after reading their website. I was very underwhelmed when I called to set an appointment this morning. I was told they don't have anything available for new patients. I'm assuming she meant ever, since she didn't offer up any future dates, next week, next month, that would be available for new patients. Customer Service at its finest.