George A. Dendrinos's Online Review Report Card

Best Doctor ever great staff Very professional office

Dr Dendrinos helped diagnose my adult child by not giving up when other doctors and specialists couldn’t figure out what was wrong. A huge weight has been lifted off of our shoulders. We have also seen his nurse practitioner and found him to be thorough and attentive. I feel well cared for and we are thankful.

If you need to get in contact with anyone GOOD LUCK they hardly ever pick up your phone call. Dr is great but horrible service.

In testimony of Dr Dendrinos care I had felt well enough to avoid appointments for past two years of the Covid pandemic. Recently I thought best consult w him and have some blood/urine testing done. I was informed since I hadn’t been there I was now considered a new patient and that they were now only accepting patients 65 and up w Medicare. I was never contacted to be informed of seeing him. A primary care physician office should have compassion and care for their patients. Dendrinos’s office does not. I have no physician now. Merry Christmas

He doesn’t see his patients…sources it out to his nurse, who obviously isn’t qualified, doesn’t return calls, I’ve haven’t actually been able to see the actual Dr. Of the office for a year. His nurse will misdiagnose you and his staff isn’t very understanding. Switching my primary to a Dr that actually sees his patients.

Dr. Dendrinos is a very personable doctor. He speaks to his patients in a way that makes them comfortable. Also, I have been pleasantly surprised by the nurse. However, this review is for the reception and front desk. I have never, ever seen "professional" behave so poorly. From when they greet you to when you are checked out it shows a total disparity from the way the nurse and the doctors behave.I have walked into my appointment and had the lady at the window just staring at me catching me off guard as if to start a conversation with her. I have said good morning and it's as if you have not said a word. The lady at check out usually gives you poor instructions and you have to call back when you realize you got only half of the instructions. This lady is also very antipathetic or lacking people skills.But what broke the last straw was that my wife had called explaining that she had a headache for several days. She called for an appointment and the lady who answered the phone asked my wife to explain her symptoms to then say "we have nothing available. We are full until January". After my wife insisted that she needed to be seen, they offered her something the very next day, but at a time that she couldn't be at the office. They said they would call her back. Several hours passed before my wife called and asked if they had checked. The lady said that my wife could not be scheduled, but never called back to follow up. My wife ended up going to the emergency room. Since Dr. Dendrinos is hour family doctor, the emergency room ended sending the report over and literally in a few minutes my wife was called from Dr. Dendrinos office wanting to follow up and this time offering an appointment.I understand that they may deal with difficult people daily, but if the doctor (who is the boss) and the nurse can be nice and proactive, then everyone else can do it. My suggestion is that if you don't like your job then it makes sense to change your career and not make people pay for your disgruntlement.My suggestions to Dr.Dendrinos is the culture in any team is extremely important. Everyone should be trying to do the best and showing the best face for the patient. I understand, people can be difficult, but it is important that everyone represents to earn the trust of patients. If the first thing one encounters is a long face and no courtesy, then one is better off going somewhere else. Lastly, being proactive is extremely important especially when a patient may not know how serious is their condition. If there is no opportunity for an appointment, well that happens, but the front desk and receptionist should be sensitive and at least treat people with kindness. Our experience is that the people at the reception have no clue what kindness means.Best of luck, but we are moving on from here.

By choice I drive 35 minutes to be seen by Dr. Dendrinos. He is caring, he listens and he tells it like it is. My personal experience with the Front Desk staff has always been positive. Alexandria Escobar takes good care of me and makes sure I leave there with all the information and paperwork I may need. When scheduling appointments I am seen right away when feeling ill and preventative appointments are scheduled no more than a month out. I would recommend this practice to family and friends.

Doctors are very polite and caring! Management is horrible! Disrespectful. Carol the manager was released my medical information in-front the whole staff and if a patient was to walk in they would’ve heard it.

I have never felt so comfortable and confident in a doctor like I do for Dr Dendrinos, so thankful to have him as my doctor for almost 20 years.

Dr.Dendrinos is an awesome doctor but those girls at the front desk are HORRIBLE!! You call and leave messages and don’t get call backs for days. And if by some miracle they actually answer the phone you get an attitude.