Robert J Maro Md's Online Review Report Card

Dr maro is a great dr and so are his colleagues. The problem I have is the staff and office manager. I paid cash for a visit then get a bill. Tryed to speak to Stephanie the aka office manager and she refused to look for the receipt on her end . She said if she looked and didn't find it then I would have to pay it again. Why would I have to double pay that's not rite. Someone in the front office made a mistake and she defends them like there wasn't. Then tells me I'm no longer allowed to come see my dr and will have him call me to fire me as his patient. Who does she think she is and what kind of business is dr maro allowing her to do in his name. This makes him look bad. I have been a patient for 40 years. This is not rite.

Best bedside manner ever. One very smart human being. Staff is generally very good, and they have only gotten better over time.

I love Dr Maro's office. Every time I had a question or a problem either thru staff or a visit it was handled.

I've only been to this office a few times, and I can't really review Dr. Maro himself, but I have never seen a doctor's office that was run so poorly. The billing manager, Stephanie, has been evasive, rude, and frankly predatory. She sent a bill to collections without notifying me when it was denied (after she submitted it to my insurance INCORRECTLY...TWICE). After 5 months of constant phone calls and unanswered messages, she finally got the bill paid through my insurance, and then failed to notify the collections agency that my bill had been paid. On top of all that, some of the office staff is extremely rude and disorganized and the office building is gross. I was given a shot in a dirty break room next to a nurse eating her lunch, and had a checkup in an exam room with huge boxes and dusty old equipment stacked next to me. I will not be going back and do not recommend this office to anyone who does not want to deal with a complete nightmare.

I've only been to this office a few times, but I have never seen a doctor's office that was run so poorly. The billing manager, Stephanie, has been evasive, rude, and frankly predatory. She sent a bill to collections without notifying me when it was denied (after she submitted it to my insurance INCORRECTLY...TWICE). After 5 months of constant phone calls and unanswered messages, she finally got the ...

Excellent Doctor ! Has been my family physician for 15 years. Very knowledgeable and takes time to explain things. Very straight forward with diagnosis and treatment plan. Takes time to listen and answers questions.

Dr. Maro has been my doctor for almost 20 years. He is not only my amazing doctor, but my entire family's doctor. I have never met a more intelligent, kind, and honest physician. I would recommend him to anyone and everyone. Nothing but good things to say!! Janelle Van Wagner

He is the most arrogant cocky doctor I have ever met. My first meeting with him had been a long time ago when I was in the hospital trying to figure out what was wrong with me. He then proceeded to tell my husband that he should leave me now, because he had seen these "types" of cases before. He is actually lucky my husband didn't punch him right then and there. No compassion, ZERO bedside manner whatsoever. If you have to act like each patient is a huge bother you simply shouldn't be a doctor. That brings me to the present with my father being hospitalized, Dr Maro and his team haven't responded to us after asking twice with the nurses. They spent one minute with my father and told him he would be better off at home in the middle of the dementia he was having. Now that he is back to normal, they want him to go to rehab before going home, He is walking just fine. They should not be anywhere near a hospital. Maybe his office is okay, I've never been there but his treatment and care at the hospital from his team's horrific. Annie (who we couldn't even understand), Maro, Shock.

DR. Maro is an amazing doctor. He is not only my doctor, but my entire fanilies' doctor. Charismatic, truthful, and extremely intelligent. Nothing but good things to say!!!

I Have been going to this office more than 35 years. Dr. Maro has a good bedside manner, is thorough and takes time to explain things in easy word manner.