Ben Terrany's Online Review Report Card

This is one of the most unprofessional practices I have encountered I went there for an issue ... they suggested an endoscopy. When Dr Terrany called to tell me the results, he indicated that the biopsy was fine but, much as I tried to get a next steps, I got nowhere. I asked for a copy of the written results for the endoscopy. Over the next two months, i contact them 5 times by phone, email and secure message .. no response Meanwhile, I am regularly receiving texts, emails, calls and messages on the secure portal for the $35 copay I owe. Finally, in frustration, I respond that I will pay the $35 when I have my results ... within 24 hours, I get them ... twice: once by email and once on the portal A couple of weeks later, I receive an email that my account was deactivated; no reason given. I email and the message is read (there is such a thing as read receipt) .. but no response Prompt to suggest examination procedures; terrible customer care and responsiveness.

This is one of the most unprofessional practices I have encountered I went there for an issue ... they suggested an endoscopy. When Dr Terrany called to tell me the results, he indicated that the biopsy was fine but, much as I tried to get a next steps, I got nowhere. I asked for a copy of the written results for the endoscopy. Over the next two months, i contact them 5 times by phone, email ...

This is one of the most unprofessional practices I have encountered I went there for an issue ... they suggested an endoscopy. When Dr Terrany called to tell me the results, he indicated that the biopsy was fine but, much as I tried to get a next steps, I got nowhere. I asked for a copy of the written results for the endoscopy. Over the next two months, i contact them 5 times by phone, email and secure message .. no response Meanwhile, I am regularly receiving texts, emails, calls and messages on the secure portal for the $35 copay I owe. Finally, in frustration, I respond that I will pay the $35 when I have my results ... within 24 hours, I get them ... twice: once by email and once on the portal A couple of weeks later, I receive an email that my account was deactivated; no reason given. I email and the message is read (there is such a thing as read receipt) .. but no response Prompt to suggest examination procedures; terrible customer care and responsiveness.

Dr. Terrany is one of the best docs I’ve had. He is an expert in his field, reassuring, thorough and kind. My family will only use him for any GI needs, and I’ve recommended him to many friends and family.

Excellent...he is a most helpful, polite and reassuring doctor one can hope to have! Sal Busacca

I have had several procedures with Dr. Terrany and have highly recommended him to several people that love him as well! I can keep him very busy! Love his personality and skill in his field! Highly recommend.

Dr Terrany is Great. I recently had a procedure at Ocean Surgical Pavilion performed by Dr Terrany. He saw me before the procedure to answer any questions, a quick hello in the procedure and a follow-up chat in the recovery area. He is very thorough, professional and truly a talented doctor. It is very clear to me that he cares about his patients. Ocean Surgical Pavilion was very professional. All the nurses and the anesthesiologist answered every question and immediately put you at ease.

Dr. Terrany basically saved my 20 yr, old son from a future of gloom and doom. After the hospital staff had given him a terrible prognosis of a life-long autoimmune disease, whereby he would have to take harmful drugs for the rest of his life, we went to Dr. Terrany. He immediately questioned the diagnosis, and over the period of a year, gave my son several tests and watched him closely and did not let him take these awful drugs that would suppress his immune system. Sure enough, Dr. Terrany was right. The hospital misdiagnosed him, and Dr. Terrany’s hunch that it was a very bad, unusual infection, was correct. Against all odds, my son regained his normal life, and we owe it 100% to Dr, Terrany. His knowledge, experience and care are unmatched, and we literally trust him with our lives.

Dr. Terrany basically saved my 20 yr, old son from a future of gloom and doom. After the hospital staff had given him a terrible prognosis of a life-long autoimmune disease, whereby he would have to take harmful drugs for the rest of his life, we went to Dr. Terrany. He immediately questioned the diagnosis, and over the period of a year, gave my son several tests and watched him closely and did not let him take these awful drugs that would suppress his immune system. Sure enough, Dr. Terrany was right. The hospital misdiagnosed him, and Dr. Terrany’s hunch that it was a very bad, unusual infection, was correct. Against all odds, my son regained his normal life, and we owe it 100% to Dr, Terrany. His knowledge, experience and care are unmatched, and we literally trust him with our lives.

Dr. Terrany basically saved my 20 yr, old son from a future of gloom and doom. After the hospital staff had given him a terrible prognosis of a life-long autoimmune disease, whereby he would have to take harmful drugs for the rest of his life, we went to Dr. Terrany. He immediately questioned the diagnosis, and over the period of a year, gave my son several tests and watched him closely and did not let him take these awful drugs that would suppress his immune system. Sure enough, Dr. Terrany was right. The hospital misdiagnosed him, and Dr. Terrany’s hunch that it was a very bad, unusual infection, was correct. Against all odds, my son regained his normal life, and we owe it 100% to Dr, Terrany. He knowledge, experience and care is unmatched, and we literally trust him with our lives.