Sarah Y. Fan's Online Review Report Card

I had a reaction to the medication and tried to contact her multiple times with no success. I was told they will schedule a stress test and 2 months later only to find out they never did. The office staff's attitude stinks, they either don't answer the phone or answer after 40 -50 rings. Don't take the actions they say they will. I regret that I ever crossed paths.

Very professional. Puts one at ease.

Dr. Fan was competent. Her staff was an absolute disgrace. Rude, unprofessional, incompetent liars.

I've only had two sit in appointments with Dr. Fan and I must say, very professional. Not to many doctors now days take the time to explain things and answer all questions. The office staff was professional and courteous as well. Thank You NJ Cardiology Associates, your the best

Dr Fan is FANTASTIC ....She is EXTREMELY knowledgeable and has an amazing bedside manner. I trust her judgment, diagnosis and recommendations when it comes to my heart health. In my opinion Dr Fan is THE BEST!!! SHE IS BRILLIANT

Dr. Fan has treated me for the past 10 years. She is very knowledgeable and capable. She gives you explanations and reasonable guidelines to follow for your benefit. Dr. Fan is very easy to talk to and never rushes you. She is part of a larger practice with many other doctors but always available and approachable to talk to. We always seem to work out a schedule that I can see Dr. Fan with one of the other doctors that I see in the same practice which works out well for me since I only need to come to their office once to see both doctors. Not always easy to do but here it works out.

Friendly, competent staff; short wait time; well-run office. Dr Fan listened, asked questions and explained everything to me.

My visit was smooth from beginning to end. The office works like a "well-oiled machine". I was greeted by a compassionate receptionist. Dr Fan listened to me and asked questions to get at the root of the problem. She's very patient.

I had made an appointment for my elderly mother about six weeks ago. In my humble opinion it is immanent that she sees a cardiologist due to several symptoms she has been having periodically. I had looked up Dr Fan and was impressed by her credentials, her reviews and accolades that I read online. Even when I called to make an appointment, the receptionist seemed fairly accommodating . On Monday February 11, 2019, the afternoon before my mother’s appointment we received a voicemail from the doctor‘s office that the appointment would be cancelled on Tuesday due to inclement weather. In principle I had understanding that the office would be closed due to the treacherous driving conditions caused by the winter storm . BUT: When I called back to reschedule the appointment for my mother , I encountered rude and abrupt New Jersey attitude. Well , the staff might have been “ so stressed and overwhelmed “ , because many patients called to reschedule- oh well, after all they closed the office and canceled all the appointments. I felt absolutely no empathy or attempt to accommodate our schedule or the need to see the doctor as soon as possible,quite the contrary I was offered an April appointment. A total disgrace, considering I had made the appointment approximately 6 weeks ago! ( They always talk about having to wait for a procedure or physician appointment in Europe or Canada with socialized medicine- how long does one have to wait here , especially an elderly patient??) Would it be unreasonable or asking to much for the office to open a day that they would usually be closed ( for example a Saturday) in order to accommodate the patients whose vital doctor’s visit was cancelled?? Does the Hippocratic Oath mean anything anymore or is it hypocritical??

Had an appointment today, as a new patient. The office staff was very courteous and friendly. However Dr. Fan not so much. She talked on her cell phone and texted during my appointment which i felt was very unprofessional; especially seeing as how my insurance is paying for her service. Although she listened to my concerns, i felt she was not at all attentive to my needs. I left the office feeling like i need a second opinion.