Alberto Aguayo Rico's Online Review Report Card

Dr. Aguayo-Rico and his staff are phenomenal in care! As a patient that doesn't enjoy change, he has embraced all of me and keeps me grounded by listening to me and suggesting the change in a manner that doesn't feel like change at all!

I'm a PhD'd Pres Health System Specialist. On Ritalin 4 yrs to stabilize a severe neuro-illness. My PCP moved away. Then I saw Alberto... only once. He said a drug screen is needed for Ritalin A lie. Screens are for opioids. 2 wks later, he proclaimed I am a drug abuser/dealer. (Excuse me?... He falsely said I was told to do a screen STAT. That's a lie. He'd asked, "Can you do it now?" I said "No. Patients are coming to my clinic. I must go. I'll do it when I get a chance. I'm clean. Don't worry." He said, "Okay" & gave me 3-months of Ritalin rxs.) He falsely judged me and condemned my health to become disabled. Greatly distressed, I did a screen the next morning. Clean. Then on my own I did a 90-d-retro hair screen. Clean. Alberto did not care. In his imagination all that mattered was that I did not immediately obey his command (a command that he didn't make and that he has no legal/ethical right to make). Therefore I am an "abuser/dealer" and he "can't" provide the rxs that are critically necessary for my health and ability to function. A PMG clinic Manager sent my preliminary info on my situation to Patient Relations. They "unsubstantiated" my dilemma before I finished and filed a full report. They refused to let me find a new PCP for continuity of care. They referred me to the PMG Legal Department and told me to look for a doctor outside of PMG. I bumped things up two Admin-levels to a PR Manager who said she'd have the Medical Director find a doctor for me. So I hand-delivered a letter for the the Kaseman PCP Medical Director, asking him to find a new doctor for me. He never responded. All of this happened in November through December 2018... because of Alberto.

I'm a PhD'd Pres Health System Specialist. On Ritalin 4 yrs to stabilize a severe neuro-illness. My PCP moved away. Then I saw Alberto... only once. He said a drug screen is needed for Ritalin A lie. Screens are for opioids. 2 wks later, he proclaimed I am a drug abuser/dealer. (Excuse me?... He falsely said I was told to do a screen STAT. That's a lie. He'd asked, "Can you do it now?" I said "No. Patients are coming to my clinic. I must go. I'll do it when I get a chance. I'm clean. Don't worry." He said, "Okay" & gave me 3-months of Ritalin rxs.) He falsely judged me and condemned my health to become disabled. Greatly distressed, I did a screen the next morning. Clean. Then on my own I did a 90-d-retro hair screen. Clean. Alberto did not care. In his imagination all that mattered was that I did not immediately obey his command (a command that he didn't make and that he has no legal/ethical right to make). Therefore I am an "abuser/dealer" and he "can't" provide the rxs that are critically necessary for my health and ability to function. A PMG clinic Manager sent my preliminary info on my situation to Patient Relations. They "unsubstantiated" my dilemma before I finished and filed a full report. They refused to let me find a new PCP for continuity of care. They referred me to the PMG Legal Department and told me to look for a doctor outside of PMG. I bumped things up two Admin-levels to a PR Manager who said she'd have the Medical Director find a doctor for me. So I hand-delivered a letter for the the Kaseman PCP Medical Director, asking him to find a new doctor for me. He never responded. All of this happened in November through December 2018... because of Alberto.

I'm a PhD Pres Specialist. On Ritalin 4 yrs for a neuro illness. Alberto said a drug screen is needed. A lie. Screens are for opioids. 2 wks later, he proclaimed I am a drug abuser/ dealer. (Why? He said I was told to do a screen STAT. That's a lie. He'd asked, "Can you do it now?" I said "No. Patients are coming to my clinic. I must go." He said, "Okay" & gave me 3-months of rxs.) Falsely judged, I did a screen next day. Clean. Then a 90-d-retro hair screen. Clean. He did not care. No more rxs.

I'm a PhD Pres Specialist. On Ritalin 4 yrs for a neuro illness. Alberto said a drug screen is needed. A lie. Screens are for opioids. 2 wks later, he proclaimed I am a drug abuser/ dealer. (Why? He said I was told to do a screen STAT. That's a lie. He'd asked, "Can you do it now?" I said "No. Patients are coming to my clinic. I must go." He said, "Okay" & gave me 3-months of rxs.) Falsely judged, I did a screen next day. Clean. Then a 90-d-retro hair screen. Clean. He did not care. No more rxs.

Horrible doctor. I don’t think he knows what he is doing.

Horrible doctor. I don’t think he knows what he is doing.

A EGOMANIAC LACKING ANY COMMUNICATION SKILLS, EMPATHY AND MEDICAL TRAINING. HE IS LAZY AND DOES AS LITTLE AS POSSIBLE. PHYSICAL EXAM IS ALMOST NON-EXISTANT - NO PHYSICALS - TAKES YOU OFF REQUIRED MEDS. / THINKS SUPERIOR TO ALL & DX WITHOUT EVIDENCE - HX. LACKS PATIENT MANNERS. UNABLE TO SCHEDULE URGENT APPTS. I DO NOT RECOMMEND ! FIND A REAL DR.......! PRESBYTERIAN MUST BE HARD UP FOR DRS. OR MAYBE HAS LOW SALARY.

Dr. Aguayo is an excellent professional! He listens and respects my wishes when we discuss my health concerns. I prefer medicine to be a last resort so he provides alternate choices. I have recommended him to family & they are also impressed!

Dr. Aguayo is an excellent professional! He listens and respects my wishes when we discuss my health concerns. I prefer medicine to be a last resort so he provides alternate choices. I have recommended him to family & they are also impressed!