Bosque Women's Care's Online Review Report Card

Tracy O’Shea and her team are wonderful! Their office warm and welcoming. I’ve seen her twice now at both offices and both times I was not disappointed. The staff was nice and friendly. I absolutely love Tracy! You can tell she is passionate about her job and it shows! If you are looking for a new OBGYN I highly recommend this place.

I went there because of the reviews and was beyond disappointed. Not only was I my appointment an hour later but then they spent 15 minutes to ask basic questions and then said we needed to reschedule for another day without addressing my concerns. I had to come for the follow up and honestly didn’t want to then I received a huge bill for the 2 appointments and they didn’t even run it through my insurance first. Beyond unprofessional and the lack of response when I brought up my concerns to them means I will never recommend or go back

After moving here this year I was desperately looking for a good Gyno. None of the Drs in Santa Fe could fit me in till next year so I looked to Albuquerque. SO glad I did. NP Lauren was amazing- (its never fun) but it was the best experience Ive had at a gynecologist. She was very solicitous and sensitive to making sure I was as comfortable as possible. Or as comfortable as one can be while naked under a hospital gown with your feet in stirrups.

Dont go here if you expect to see an MD or need any kind of urgency. They only care about getting as many patients in as possible, without providing the actual needed care to the patients. The front desk is absolutely clueless and provide no help, even with basic billing and appointment questions. I needed an emergency ultrasound follow up after being seen in the ER, communicated this with literally everyone I spoke to in this office. After going in for my ultrasound I had to ask when I would get my results. Since it was an emergency, it shouldve been immediate, as even 1 day could have drastically affected what we were monitoring for. Instead, I was told it would be 7-10 days. At that point, the ultrasound didnt mean anything as things were rapidly changing. I called two more times requesting it be viewed as an emergency (and per the ER doctors requests too). Nearly a week later I called the office and was told the doctor had called and left me multiple voicemails. This was not the case. I never recieved one voicemail or result from them. I immediately found another doctor that was able to get me an ultrasound and results within an hour - as it should be under these circumstances. So disappointed with Bosque Womens Care and wouldnt wish my experiences on anyone. Find a different doctor.

I loved Tracy, the FNP, who worked there. She was very friendly and answered all of my questions. However, I was not too impressed by the front desk at all. I walked in for my appointment and nobody looked up at me or spoke to me or communicated with me. I had to walk up to the front desk myself and say that I had an appointment and what needed to be done. Even when I did this, I still received a cold shoulder. I felt the front desk could have communicated better with a better attitude. I work at a clinic myself and our front desk has better communication so I expect the same here. Once I was pulled back, the MA was very kind and Tracy was as well so that made up for it. Tracy refilled my medication and ordered blood work for me which I appreciated since I do not have a primary care physician yet as I just moved here. I would recommend seeing Tracy for sure!