Freya's Lair Medical Spa's Online Review Report Card
Freya's Lair Medical Spa
4.6
Average Star Rating
398
Total Reviews
13
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Freyas Lair received 86.5% positive feedback, with patients praising the staff's professionalism, friendliness, and expert care. However, 13.5% of the feedback was negative, primarily citing rushed procedures, unfulfilled promises, and high costs. Overall, the spa is appreciated for its high-quality services yet it could improve communication and pricing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Freya's Lair Medical Spa's Reviews
Literally such an amazing experience! Franny was the BEST! Came and got PDO threads and everyone made me feel so comfortable. The owner even came in and checked on me.
Reviewed On Google
Very disappointed with the owner Olga. I initially asked for bellafill for my hands which was very expensive $3500 (special price). Went in for my appointment and Olga explained that I would scar with the needle and a “fat transfer “ would have better results. I figured she’s professional and knows her stuff so I agreed. Fat transfer was $4000 mind you which is crazy expensive but I figured you get what you pay for. I made my appointment for two weeks. Got a call the day before and was asked to reschedule for two more weeks since Olga was going to be out. Showed up for my appointment and went through the procedure. The staff was unable to get enough fat (only one syringe). So Olga drew blood for a plasma filled syringe. This is only two syringes total. Fat transfer is supposed to be up to 6 syringes and Bellafill is 5 syringes. Two syringes didn’t do anything as I have very thin hands. Olga stated she’d fill my hands since there was no improvement, but on another day. I called to make the appointment and was told I’d have to pay again for more filler even after paying $4000 for a treatment that did not work. I got very upset and voiced my concerns. I was then told Olga agreed to give me a “complimentary “ syringe. They told me I had to wait 2 months to be seen. Day of appointment, was called 30 min before by staff asking me if I could go in later since they were short staffed. Went in to my appointment. I asked what filler I was getting and was told it was the basic juvederm. I asked why I couldn’t get the Bellafill and was told that since it’s “complementary “ it was going to be the hyaluronic acid one. Half syringe in each hand, didn’t do anything. If I was provided the Bellafill ( 5 syringes)I wanted in the beginning, there would not have been any issues. $4000 down the drain! I will NEVER go back! Soooooooo disappointed.
Reviewed On Google
So happy coming here. All the ladies are amazing. Service is great and my skin looks amazing.
Reviewed On Google
Franny is amazing!!! Such an amazing experience ❤️
Reviewed On Google
Super happy with the results!
Reviewed On Google
I've been coming here a few years now. I've had Vi peels, Botox and under eye filler. All 3 services multiple times by Olga, Franny and Roberta. All three ladies have been fantastic. Always love my results. Yes a little bruising but always expected when you get poked in the face. I'm 47 and because of these results, people are shocked I'm over 30. So I highly recommend Freyas lair! Classy, fun, great results, even Sam at front desk is sweet and beautiful and gives great deals! These ladies are very knowledgeable and take extra classes to learn to make us more beautiful
Reviewed On Yelp
Roberta and everyone at Freya's Lair create professional, beautiful, and perfect work. I'm happy with my regular Botox treatments, collagen, and all of the other face treatments I have received here. Better than any other place in town, or other places I've received treatments all over the country. Come here for all and any of your facial needs to the professionals at Freya's Lair. They are professional, kind, and you'll have little to no down time.
Reviewed On Google
Please don't be fooled by all the fancy advertising, this woman ruined my lips! I paid $800 for 1ML and she wanted me to pay another $800 to fix HER MISTAKE. equaling $1600 Now I've been stuck looking like this till I can afford to get them fixed She never posted my results either so she's good at hiding her mistakes. 10/10 Would NOT reccomend!
Reviewed On Yelp
Finding this place has been such a blessing! Roberta & Sam are so sweet & welcoming I love seeing their faces when I walk in. Not only will they help you to look your best, but help you to feel your best as well! I’m so grateful to be working with Franny! She has been a godsend in helping me to get to the root of my problems & is helping me to balance my hormones and thyroid issues. Franny is the BEST she is very personable & knowledgeable, for once in my health care journey I finally have hope & feel listened to! They have won me over & I will be a client for life!
Reviewed On Google
The ladies here are all amazing! They know their stuff and are always so super helpful.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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