Kindred Hospital Albuquerque's Online Review Report Card

Although my husband's stay was short, the staff at Kindred treated him so well. They were all so kind to him. They had him decannulated from his trach in 2wks and we are very thankful for everything they did!

Admin has been very kind, respectful and helpful from day one. Always going the extra mile to meet my needs without hesitation. The techs (nurses assistances) are the real MVP, I have seen and witnessed them do most of the work with patients oppose to the nurses who only go into the rooms to give patients their medications. There are a couple of nurses who go into rooms to do a random check but not many of them. Housekeeping is good, Lucy and Maria do a great job cleaning the rooms. Overall, I always feel welcomed when I visit

Amazing staff members! very caring for my mom and all her special needs

Moving to a new hospital after being in a coma nearly 3 weeks, my Husband was nervous, also skeptical about the new hospital after being through as much as he has, meeting with the patient advocate Gabby she not only assured myself it was the right place for him she also took time out of her busy day and go explain to my husband were he felt more comfortable. she is amazing! and really does care about the patients. she does go out of her way!. Dr. Thariani is also amazing she's very thorough and honest! she her self has gone out of her way! Loretta is awesome and very helpful! Casey and Callie have been beyond helpful also SOO positive with Fil and that gave him more drive to get up and get going with his therapies! nurses have been good, though they do get busy they are always there to help out. even the house keeping (maria) she is always making sure the room is cleaned , RT has been nothing but Patience with Fil going from the Vent to Oxygen Collar. it has been a good experience! he has been here a week, now should be getting transferred out with all the good care. highly recommend!

Most of the staff where great starting Gabby and case management Loretta , Shantel,Helen , Charlotte, great guys like tyler and Michael ,mutiath,afifah, house keeping like maria, and Alejandra, and Leticia and the wound care team and the therapists I would recommend.

Kindred Hospital is THE MOST Amazing hospital to ever be placed at! For someone that was in his death bed and not doing to good ther whole staff is amazing more then any word can say, I thank God every day for my life and Kindred and there team.

I am glad that this hospital took the upmost care for my husband. The doctors, nurses, techs, respiratory, wound care, cleaning personal, office positions, front desk, and security have all been super friendly and helpful; there are so many people to thank! This hospital is great in communicating with you. Being transferred to this hospital has been great for my husband because he is doing much better. A big thanks to Wound Care for doing their absolute best in healing bed sores. Once visitation hours are over, I know my husband is being well taken care of.

Mesenri bien y segura porque miesposo fue muy bien atendido ai todo el personaje muy atentos. Y muy buenas personas todas estoy muy agradesida portodo el tienpo k miesposo duro ai

I am a T7 paraplegic and have been at kindred for 6 months, due to pressure sores I have. The care here has been awesome, the wound care team is top notch (shout out Michelle). The nursing and tech. staff are very attentive to everyone's needs, awesome work staff. Case management helps with everything I needed done. Last but not least administration staff looks into your needs and is there to listen to patients to make stay easier. All in all great stay, I am discharging today and couldn't be more thankful to this hospital. Only thing they can improve on is food, no more powdered eggs😋.

I'll be honest here, the 1st review i wrote was 4 stars, and I'll explain why I changed it. I truly felt like if I didn't write a positive review, I was not gettong out of this Kindred until my insurance quit paying. I was asked about a month prior to my release to write a "5 star review" of the hospital. Normally, a review is done, in my opinion, AFTER a service or experience is finished. As I was still in the hospital, I did not write one immediately. The longer I didn't write a review, the longer my 'go-home' date became, from 3 or 4 days to 'we're not sure'.. I feel like I was low-key blackmailed into a positive review, as I was asked every day or two if I had posted my review. I was given a print out with instructions on how to do it, even. As soon as I posted a good review, I was sent home in 2 days.This Kindred location is not typical for the brand. The building itself is a dank, dingy place, rooms are cramped, many having 2 beds in a space not nearly big enough. Staff training leaves a LOT to be desired. I was roughly grabbed on the site of a surgery from the day before by a nurse tech who laughed at my pain and mockingly stated:"I've never had a day of CNA training, I don't know what I'm doing." I also saw that tech nearly drop a comatose patient into the floor because of not following protocol. Nurses questioned if I was addicted to pain meds because I asked for them after a very invasive and painful procedure (closing an open wound on my abdomen and skin graft, at the same time), and was then made to wait FOUR HOURS for that medication. I was 7/10 on the pain scale to start with, 4 hours later I was in indescribable pain, in tears. I had to call my husband and have him call the hospital to speak with the charge nurse, as my nurse wouldn't even tell her I wanted to speak to her.Not every person there is that horrible, though. Just enough to make it a horrible place to spend 3 months. Most nurses and techs are wonderful, like nurses Lucy, Maria, Mutiat and Rufial. Techs like Maria, Layiah who always has such a positive attitude, Chantelle, Shantelle, and especially Justine who was funny, caring and kind, are wonderful people and you couldn't ask for better care. Physical therapy and Occupational therapy was such a tremendous help. Thanks to Christina and Callie, I'm up and walking again! The housekeeping team is fantastic, Maria and Lucy kept my room as clean and pleasant as they could. In a building a old as this one- in my opinion, they are rock stars! Dominic, my NP and Dr. Olive are great and worked with me on all fronts, from infection control to pain management.The food was awful, and often not even what was on the menu. Sometimes even unrecognizable. I'm diabetic and daily, my tray had items not allowed for a diabetic diet. I was prescribed extra protein (cheese Stix or cottage cheese) with every meal, and rarely received it.Over all, if you or a loved one are faced with being sent here, avoid it at all costs. Chronic under staffing, under training, and lack of compassion make this an abysmal experience. I've been in another Kindred facility and it was NOTHING like this. If you are a case manager, please rethink your decision to send patients here. I am able to have my voice heard, not all patients can. It is those patients I fear for most.