Presbyterian Family Medicine In Albuquerque On Paradise Blvd's Online Review Report Card

This place will not help you with anything. Here I am with a serious medical condition and the only appointment I can get is months out. They keep telling me that they will call me back but every day goes by without a response. I give up already. I guess I will just continue with this condition until it becomes an emergency.

Patient care is at the bottom of their list!! No actual doctors see you, just their puppets!! Healthcare in NM commercialized!!

I had an appointment for a physical. I had checked in on line, and again at the I-Pad something went wrong. I wasn't checked in so after more than 30 minutes I asked why ot was taking so long. I was told I should have said something sooner. I was rescheduled for a different day. Hopefully all will go well next time.

My Dr is Awesome! She helped me get to where I need to be as far as Health goes and sends me to Specialist's that she has Confidence in!

You guys need to get better front desk people and receptionists. I loved the doctors here but almost every time I’ve had to call to make an appointment or had to ask a question at the front desk, I was met with someone who was snappy and completely rude. Won’t be coming back over this

Had appt with Tri-core for bloodwork to be done. Don't need an appointment but it's quicker if you do. Very easy to schedule appointment also. Was in and out in 5 mins. Nurses are very good at what they do, also kind and helpful.

I came to paradise clinic to see my doctor I had a question during check in (you have to check yourself in) I was at to question concerning workmen’s compensation. I wasn’t sure on how to proceed because my visit was because of a fall at work and not being treated completely by Concentra. The person behind the counter named Sandra , whom I asked her “ I have a question “ she stated I need to sign in. So I waited while she signed in. She looked at the screen I was on and said you make no it’s not workman’s comp. I advised her you don’t Even know what I was going to ask. She was beyond unprofessional rude short and abrupt. When I was allowed to explain my situation she stated what’s the claim number so we know who to bill. She then asked for help from a Fran and then her attitude changed and Fran seemed to know what to do. I asked for the office manager but was told this person was out of office in a different location for a meeting. I guess Presbyterian really cares about how the staff treats the sick ????

Always a friendly staff

Always prompt and professional, clean place.

I actually really like this place. It is always clean. The people who work here are really sweet and even make the effort to remember your name. I have had nothing but positive experiences here. My PCP is here and I feel very fortunate that I found a place that meets ALL of my medical needs. There's even an urgent care right next door! LOTS of parking space. I don't think I have ever waited more than 5 minutes to be called (to be seen). Oh, and they even have coffee! A real plus for me. This place is quite far from where I live but WELL WORTH the drive!! I HIGHLY recommend this place. 😁