Presbyterian Family Medicine In Albuquerque On San Mateo Blvd's Online Review Report Card
Presbyterian Family Medicine In Albuquerque On San Mateo Blvd
2.8
Average Star Rating
12
Total Reviews
7
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Presbyterian Medical Group received 50.0% positive feedback, with patients commending the efficient service and friendly staff. However, 50.0% of the feedback was negative, primarily citing lack of proper examination, poor communication, and disappointment with prescribed treatments. Overall, the practice needs substantial improvements in evaluation processes and timely follow-ups.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Presbyterian Family Medicine In Albuquerque On San Mateo Blvd's Reviews
Love, love, love my doctor - Dr Gabriel Garcia Rosenbaum. Just saying
Mariah Barnes is by far the most unhelpful dismissive provider I've ever seen. No business being in healthcare.
Wow had walk in bloodwork at 8a and got results from 2 people back to back how efficient &magnificent. Everything and everyone ran like a well oiled machine my goodness it was a pleasure
Presbyterian medical group Presbyterian Medical Group 401 San Mateo Blvd. SE Albuquerque, 87108 Technician: Gresa Sylejmani DO Confusion, frustration, pain and suffering. On 6/14/24 I had an appointment with the technician listed above. At that appointment I was complaining of UTI like symptoms and discoloration on the skin of my penis. She asked for a urine test for bacteria to rule out a UTI. The result was negative. In spite of this she prescribed Bactrim for me to take. She did not physically examine me. When I told her about the rash on my skin she referred me to dermatology. I left the appointment feeling confused and frustrated as though nothing had been resolved because there was no diagnosis on her part. I contacted Southwest Dermatology and they cheerfully gave me an appointment of OCTOBER 3, 2024! By 4 AM Tuesday my skin was red blistered and swollen. I could not stand the pain any longer. I found New Mexico Urgent Care and went to the location on Juan Tabo near Comanche. I talked with a male NP there. He asked if I was taking any medication, and I told him about the Bactrim. He said that it was not a good choice because taking antibiotics can induce a yeast infection and/or prolong it. He said, "I think you have balanitis". He then looked at my skin and prescribed two antifungal tablets one to be taken that evening, and if symptoms did not improve, take the other in 72 hours. It did not improve. I texted Sylejmani and asked her if I should take the other tablet. She said yes. As you can imagine, I was feeling conflicted and angry. Will the real doctor please stand up? I was also in pain. Another two days passed and was not improving. On 6/20/24 I went to the new PresNow facility on Menaul near Pennsylvania. I got there at about 11 AM. There was only one person sitting in the waiting room. I was quickly admitted. I was taken to the back and placed in a chair surrounded by ill fitting curtains. I could easily see the woman to my left and she could see me. I could also hear almost everything being discussed around me. In all I was seen by three different people not including lab technicians. I was there a total of 2 hours and 35 minutes. The time I spent with various technicians could not have been a total of more than 15 minutes. I left there feeling exhausted and frustrated. They told me that test results would be sent to Sylejmani. Another day passed and there was not improvement. I did not know what to do or who to turn to. I began searching online for answers as well as going to various health food stores looking for remedies. I was lost, upset and in pain. I then texted Sylejmani again telling here that I was having a lot of pain and I was not improving. She suggested going to an urgent care center or making another appoint with her or someone else at the San Mateo clinic. All of those appointment were out at least 3 weeks. Out of desperation I returned to New Mexico Urgent Care and another technician prescribed an antifungal ointment and told me that they would no longer see me as I was supposed to go back to Presbyterian. I was being bounced back and forth. The ointment was ineffective. I was at the end of my patience and feeling angry because the situation continued. Out of desperation I contacted an old dermatologist I had used in the past and begged for an appointment. I got one in a few days due to a cancellation. He looked at me and the various things I had been prescribed and just shook his head. He said, "That isn't going to work". He prescribed a tablet and two different ointments. It took about eight days, but at last I was beginning to improve. I am very disappointed in Presbyterian and in Gresa Sylejmani. I texted her to tell her so. She only said in her defense that I was mentioning new symptoms and that she was not able to evaluate me without another appointment. It is not as though I did not try to access her or one of her co-workers, or another facility. It is reckless and unconscionable for Presbyterian employees to prescribe without proper examination and timely follow-up.
Presbyterian Medical Group 401 San Mateo Blvd. SE Albuquerque, 87108 Technician: Gresa Sylejmani DO Confusion, frustration, pain and suffering. On 6/14/24 I had an appointment with the technician listed above. I did not ask for this person, I was assigned to her after a difficult and dangerous stay I had at Rust Medical Center. You can read a review of that stay in another posting here on Yelp, and on Google reviews. Customers should be able to pick their providers after the medical group provides at least three possible candidates including a Bio, and a CV on each one. At that appointment I was complaining of UTI like symptoms and discoloration on the skin of my penis. She asked for a urine test for bacteria to rule out a UTI. The result was negative. In spite of this she prescribed Bactrim for me to take. She did not physically examine me. When I told her about the rash on my skin she referred me to dermatology. Presbyterian has no dermatology department, they contract with other businesses. In this case it was Southwest Dermatology. I left the appointment feeling confused and frustrated as though nothing had been resolved because there was no diagnosis on her part. The following Monday I contacted the Southwest Dermatology and they cheerfully gave me an appointment of OCTOBER 3, 2024! So now I am taking an antibiotic and waiting for a dermatology appointment three months away. By this time my symptoms had worsened. By 4 AM Tuesday I my skin was red blistered and swollen. I could not stand the pain any longer. I began driving from one Urgent Care to another. They were all closed. I returned home and tried to collect myself. After looking for urgent care centers on my phone, I found New Mexico Urgent Care and went to the location on Juan Tabo near Comanche. I talked with a male NP there. He asked if I was taking any medication, and I told him about the Bactrim. He said that it was not a good choice because taking antibiotics can induce a yeast infection and/or prolong it. He said, "I think you have balanitis". He then looked at my skin and prescribed two antifungal tablets one to be taken that evening, and if symptoms did not improve, take the other in 72 hours. I did not improve. I texted Sylejmani and asked her if I should take the other tablet. She said yes. As you can imagine, I was feeling conflicted, confused and angry. I was also in pain. Another two days passed and was not improving. On 6/20/24 I went to the new PresNow facility on Menaul near Pennsylvania. I got there at about 11 AM. There was only one person sitting in the waiting room. I was quickly admitted. I was taken to the back and placed in a chair surrounded by ill fitting curtains. I could easily see the woman to my left and she could see me. I could also hear almost everything being discussed around me. In all I was seen by three different people not including lab technicians. I was there a total of 2 hours and 35 minutes. The time I spent with various technicians could not have been more than 15 minutes. I left there feeling exhausted and frustrated. They told me that test results would be sent to Sylejmani. Another day passed and there was not improvement. I did not know what to do or who to turn to. I began searching online for answers as well as going to various health food stores looking for remedies. I was lost and upset. I then texted Sylejmani again telling here that I was having a lot of pain and I was not improving. She suggested going to an urgent care center or making another appoint with her or someone else at the San Mateo clinic. All of those appointment were out at least 3 weeks. Out of desperation I returned to New Mexico Urgent Care and another provider prescribed an antifungal ointment. The ointment seemed ineffective. I was at the end of my patience and feeling angry because the situation continued. Out of desperation I contacted an old dermatologist I had used in the past and begged for an appointment. I got one in a few days due to a cancellation. He looked at me and the various things I had been prescribed and just shook his head. He said, "That isn't going to work". He prescribed a tablet and two different ointments. It took about eight days, but at last I was beginning to improve. I am very disappointed in Presbyterian and in Gresa Sylejmani. I texted her to tell her so. She only said in her defense that I was mentioning new symptoms and that she was not able to evaluate me without another appointment. Well, we know what getting another appointment with her requires. And it is not as though I did not try to access her or one of her co-workers, or another facility. It is unconscionable for Presbyterian and its employees to prescribe without proper evaluation and examination. Also the wait times at all of these places is unacceptable if you are in pain.
Friendly staff and med assistants are always patient and helpful.
Zero Stars. Presbyterian in Albuquerque ALL PROVIDERS I SAW did not help me. I waisted so much time believing I was in good hands. Healthy Care System is Why I'm glad I don't have human children. I'm moving out of New Mexico.
Hey everyone don’t go to this clinic. My husband went to get help to get a diagnosis. They said they didn’t provide the services there and sent us away. Now they are trying to say that the provider stayed with us for 30 minutes and that we have to pay them for that appointment that never happened. Why don’t they check the dam cameras, then. These people are scamming us for our money with no help. I would stay away from these people. This so called Quality Review person named Jenna. said she investigated but all she looked at was the clinic note. She didn’t even ask the provider what or what was said. Obviously they need a new manager and a new provider or whatever who that provider was. They both should be fired. This provider lied and the are letting her get away wit it. Then to top it off, she told us to starve our child. All I can say is to stay away from. We already complained and nothing has gotten done
The worst doctors I’ve ever had by far. Honestly every Presbyterian location has been absolutely awful to me since I moved here. I had an appointment that lasted 5 minutes because they just wouldn’t listen to what was happening to me, this is after they took me off of a medication I needed and doing so caused severe side effects. Then proceeded to give me completely inaccurate information about a future medical procedure which ended up causing more problems. Both Dr. Miera and Dr. Vigil are completely incompetent as far as I can tell. Don’t go here. Honestly don’t go to any Presbyterian location.
I’ve been seeing Dr Salah Mahmoud for about 6 months now and he is the only doctor I’ve seen who doesn't make me feel uncomfortable as a young women. I had woken up with intense stomach pain last week and didn’t have an appointment with him till the following Tuesday but he wanted to make sure I was alright until then and made it his mission to see me that day, he’s a wonderful and friendly doctor, who cares about his patience greatly. He’s wonderful at not making you feel uneasy or ashamed about your health problems, he takes it all seriously and truly listens. He’s terrific at his practice.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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