Heartplace Mesquite's Online Review Report Card
Heartplace Mesquite
2.8
Average Star Rating
9
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Heartplace Mesquite does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Heartplace Mesquite's Reviews
Due to icy roads today 21221 throughout certain areas of Dallas I was 13 minutes late for my appointment. I apologized for being late and the front desk assistant insensitive response was there is a 15 minute grace period for appointments and they wont be able to see you today. When I informed her its not passed the grace period and the roads were icy throughout my commute. Her response was she doesnt make the rules. I was humbled by her passive careless attitude. I will not be going to this office in Mesquite anymore. They lack the patient care that I am accustomed to and that we all deserve.
Reviewed On Yelp
My husband came here for a chemical stress test. We first received a report that contained a summary from another patient. Then we get our bill and it doesn't match the insurance EOB. Insurance company said for them to resubmit it and when I called and asked the women was rude and said they would not. They are in a contract with my insurance company and are not supposed to bill the patient over the allowable rate. I have written them and they are supposedly reviewing the matter. We shall see.
Reviewed On Google
They nickel and dime you trying to get as much as they can outside of insurance. Never get these types of bills from regular provider. When questioning "TRISH" at what apparently in a billing call center, she took great offence and got rude and dismissive with me. I will pay these bills however will be looking for another doctor. The second star is because the actual staff there were very nice.
Reviewed On Google
I was asked to arrive 15 mins early to come pledge the check-in process before my exam for my echocardiogram scheduled at 8:30 am. I got there at 8:15 am but the doors were locked. I called and answering machine stated that they were closed and it will be open shortly. Why would they ask me to arrive 15 mins early if they were going to be closed? Such a waste of time. Went back to my car, came back at 8:30am and still doors were locked. I can hear the receptionists chitchatting. I literally had to knock at 8:34 am. One of the receptionist opened the door. No greetings or whatsoever. All she said was, “have a seat and I will be with you shortly”. I mentioned that I was asked to arrive at least 15 mins early and she said the paper is so generic, and it’s if you haven’t completed your paperworks already. Seriously? Can you not specify that then? But if I were to be a little late, then my appointment would have been rescheduled. There is even a $50 cancellation fee (if the patient arrives more than 15 mins late) Not fair! unprofessional! Not satisfied with my service over all.
Reviewed On Google
This place is awfulThey put you on hold for long timeThey prices just for consultation is outrageousOver $325 just for consultation
Reviewed On Google
Great doc & great staff.
Reviewed On Facebook
Love dr Patterson and his staff. Very kind to their patients and Dr Patterson listens and cares
Reviewed On Facebook
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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