New Mexico Bone And Joint Institute's Online Review Report Card
New Mexico Bone And Joint Institute
4.8
Average Star Rating
69
Total Reviews
19
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Review Summary
NM Bone & Joint Institute received 97.1% positive feedback, with patients praising the doctors' professionalism, knowledge, and the friendly staff. However, 2.9% of the feedback was negative, primarily citing unfriendly staff and poor service. Overall, the institute is appreciated for its expert care, yet it needs better staff training.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of New Mexico Bone And Joint Institute's Reviews
Dr Freeh always gets to the bottom of the issue and then utilizes who he works with to help with the issues/concerns.
Reviewed On Google
I’m healing well from my surgery. Dr. Dodson answered all my questions. Staff was friendly and helpful.
Reviewed On Google
I have been seeing Dr. Aviles for nearly 9 months. I injured my ankle and had to undergo a unilateral ankle ligament reconstruction surgery. Throughout this time, Dr. Aviles has taken the time to explain every step of the process to me, answer all my questions, and ensure that I am informed and comfortable. I really appreciate his attention to detail and care.
Reviewed On Google
Glad that Dr. Dodson diagnosed my L. Hip problem (no cartilidge - bone on bone). Dr. Latimar in Roswell said my problem was Bursitus, NOT my L. Hip! Totally wrong diagnosis, even after he examining my X-rays! Would you call that incompetent? I would! C.E. Gremillion
Reviewed On Google
I just love Dr Spencer at the bone and joint Institute. He's always showing his great smile to lighten the mood when his patients are in pain. He's a great surgeon and has a great personality at the same time and that's weird because most surgeons don't have such winning personalities. He did a surgery on my foot that came out really good but my healing abilities aren't cooperating and moving at a slow rate but Dr Spencer helps me in everyway he can. The staff at his clinic are great too and very efficient and they also are right there to lend a hand. The time in and out of there is usually 30 minutes. I can't seem to say enough great things about all of them because they all make us feel like a person instead of treating us like we were on a assembly line. I'm so lucky to have found a competent Dr that cares and happy to have met their empathetic staff on duty here with Dr Spencer at the bone and joint clinic.
Reviewed On Google
Dr. Douglas Dodson is a true professional. He is very knowledgeable and has a pleasant bedside manner. He answered all my questions regarding my knee problem. I would highly recommend him to anyone with a joint problem.
Reviewed On Google
Dr Dodson and his staff are professional, friendly and prompt. I highly recommend him.
Reviewed On Google
Always listens and is a friendly attentive doctor
Reviewed On Google
Dr. Freeh was easy to speak with, listened to my concerns and was very professional.
Reviewed On Google
Very detailed and explanatory. Doctor was funny and very nice. Staff were also helpful and friendly.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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