Cabarrus Health Alliance's Online Review Report Card

My Covid vaccine experience was awesome. I ❤️CHA!!’

Just went through the Covid vaccine clinic. So well organized and efficient. People working the event were helpful and very friendly. I have seen terrible reviews on tv of other clinics but this one was stress free and flowed very smoothly. Good job to the organizers!!

We just received our first COVID vaccine. The line moved quickly and we were impressed by the efficiency. The longest part was waiting 15 minutes after the shot. Thank you for a job well done!

My entire family and I got tested for COVID at one of their testing sites. We are all sick and have no taste or smell. They said we would get our results in about 3 days or less but we actually had to call on the 4th day just to ask our results. Even though we know we all have COVID, only 1 of us came back positive and the other 4 came back negative. Needless to say their tests are completely unreliable. DO NOT GET TESTED WITH CABARRUS HEALTH ALLIANCE!!

I once respected this facility even with things that I notice that were unfair or unjust. The situation that was at state towards myself and my child could have been handled more professional on both parts. I do not hold any grudges towards anyone and I apologize for my part and choice of words. The way your facility over talked me with their bias and discriminating slurs was very unprofessional of any such facility. I tried to discuss the lies and errors but the outcome was far more cruel when you hung the phone up in my face and lied further stated I did so. Now he's discharged or kicked out! But I do thank you because I now know to seek to find another pediatric clinic that not only respect their patients but cares about their patients as well. The only sincere helper in the situation was indeed Mrs. Williams, which I do thank you. Dont wish any harm but I do suggest that you treat people the way you would in fact like to be treated. Be bless and never stress God loves Us All Best!

Silvia is the best!!! Best customer service ever.

Very nice staff that works to help you out, the person who was helping me out, Sylvia, was great and was very kind. Great customer service

My wife Is pregnant and currently going here. They refuse to let me attend any appointments yet I’ve seen parents walk in with multiple children. She has constant complaints about being bullied and pressured by the staff. Not a professional establishment at all

I went here when I was pregnant with my son. They were extremely pushy with birth control even though I was still pregnant. There were even times when I would go to my appointment and I felt like they were talking down to me and would talk to me in a way that felt as if they thought my decision wasn't good enough. Also the doctor said she thought I was leaking fluid but she never tested me. A few days later I gave birth to my son 5 weeks early. When I was going for my follow-up, they were still pretty forceful about birth control even though I said no multiple times. I had some difficulties after birth and when I went to see them, the doctor was so rude to me.I know that the Health Alliance has other good Resources here, but I just had a very bad experience with the pregnancy Department.

Nurse Sarah was really rude. Yelling at me when I turned my neck JUST FOR A SECOND. She was being so rude and had no respect. She’s the first nurse that’s ever been so rude to me. I don’t recommend her.

I would give them 10 stars if I could. I am new to the area and don't have dental insurance. My tooth broke on a Wednesday night. I called on Thursday morning at 7:30 am and they set me an appointment at 10:00 am on the same day. The staff are so nice and caring. The price is excellent. I had to have the tooth extracted and they did it the same day of my appointment. The dentist and her assistant where so genital and caring during the whole process. My appointment was at 10:00 am and I was home by 1:00 pm with the broken tooth extracted.

I went in the office with my 4 year old that was a little nervous for getting her kindergarten shots and met Ms. Kimberly at the registration counter. They say there is a reason people are placed in your path for a reason... this is definitely true! While Ms. Kimberly was entering info for our apt we had a lovely conversation and the way she talked to my daughter was awesome! She made her laugh and forget all about the apt! My daughter was also fascinated by her glitter fingernail polish :)We didn't wait too long before we were greeted by Nurse Brittney whom was so incredibly wonderful! Brittney walked us back to the room while talking to her patient (My daughter) the whole way. This really made her comfortable and also feel happy she was getting a lot of attention. Nurse Brittney talked to my daughter and explained the process. Time for my distraction thanks to YouTube and the movie Coraline :) the shots were done and we were on our way. Nurse Brittney even talked to my daughter all the way back to the lobby. My daughter even gave her a hug and thanked her!I am real impressed with this location! These 2 wonderful ladies really made the whole process for my daughter and myself real easy and comfortable! I would recommend Cabarrus Health Alliance at the Kannapolis location any time.

I am an 18 year old trying to get my vaccines ready for college and Mecklenburg county did not have the Meningitis A vaccine available until after I was in college so I called Cabarrus county health department and I received the best service I've had in a while. The lady, Sylvia, was very kind and helpful over the phone and left me smiling well after the call ended. Customer service like this is what I look for. thank you, 5 stars!

I'm leaving this review after many visits to this location. I'm currently here now appointment was at 10:20 it's 12:40 and I'm still waiting on my daughter to come out. I truly don't know why they make appointments if they don't call you back at the time it is scheduled. This will trip 4 here and we sit over a hour after appointment time is made. Once called back you wait another hour. I've never made it out of here in under three hours. It's becoming a problem. I am a very patient person. I think it's not fair to the mothers that have small children. A hour and a half should be your limit.

The WIC department is a great resource for mothers and babies, but the wait times at this location are unacceptable here. Thankfully, they have a Concord Branch that’s recently opened and the turn around there is exceptional.

Brothers Tire is one of the best in town! Best prices best service and fast work! David was awesome, he answered all my questions and I was vary pleased with the service today. The best costumer service in KTown! Thanks guys xoxo

I honestly wish they were open saturdays. Some of us gotta work all week, from 8 am to 10 pm.

Great follow up for reminding the up coming appointments

la espera es demasiado para cada consulta y para cuando uno llama por teléfono no son amables es un pésimo servicio

Cooking classes are great with friendly and knowledgeable staff.