Aimee Snell Killam's Online Review Report Card

Dr. Aimee and her staff are phenomenal! They are so careful and compassionate. My 5 day old son had a lip and tongue tie that needed to be corrected asap as it was effecting his feedings, causing him to lose weight. They scheduled him in quickly and were informative about the procedure before/after it acquired. I highly recommend and will be transferring care for all my children to them.

Find a better Dentist. Front desk lady not helpful and rude. When asked why I had a no show fee I told them I had two messages for appointments 2 days apart and confirmed one of them Thinking there was a mistake. When arrived at the appointment font desk lady did not care, would not show me proof of this happening beforehand and refused to see patient unless fee was paid. Lost a 10 year customer. I have always had problems with Front desk staff. DONT RECOMMENDED.

We love Big Blue and Dr. Aimee! It is always a wonderful experience taking kids to this dentist which is hard with kids to accomplish but Big Blue does it right! The kids are always welcomed and treated gently and enjoy their dental visit. Highly recommend Big Blue Pediatric Dentistry even for those in the Reno Sparks area as its just a quick drive to North Carson.

Drive all the way from Fallon to come here. My daughter loves going. Dr Snell took care of my sons tongue tie and she will be revising my daughters once she’s a little older. Dr Snell did an excellent job, much better than the pediatric dentist in Virginia Beach that performed my daughter’s tongue tie procedure.

I’m so glad we were referred to Dr. Snell. My newborn had severe lip and tongue ties but she was able to get us in quickly. She is super friendly and informative and good at what she does!

Always so friendly and patient with my kiddos

The staff was amazing with my very nervous daughter. Thank you for making an already stressful experience that much better!

The staff were great. I took my 3.5yo & 18mo. Both had exams with Dr Snell. The older child additionally got their teeth cleaned/ flossed & had radiographs taken. The hygenist, Brittany, was very patient & did a good job checking in with the kids & getting their consent to get all the things done. It was a very easy visit.

Great environment and friendly staff. Made us feel very safe and our two year old loved the slide in the lobby.

We are from SF but due to the pandemic, we temporarily relocated from SF to Truckee. My six year old son needed a frenectomy to release his tongue to improve his speech and teeth alignment. I called a number of different pediatric dentist offices in Truckee and Reno. Most of the dentist offices that I called could not confirm how many frenectomies that the doctor had done, if the doctor used scissors, laser and if so what type of laser and what type of exercises that were recommended before having a frenectomy. They simply said to come in for your consultation and the doctor would explain and that the procedure would occur immediately afterwards if the doctor deemed it necessary. Big Blue Dentistry was the only place online that had information specific to a frenectomy, explained the process, discussed the value of myofunctional therapy and was willing to spend time over the phone to provide more detailed answers. Upon meeting Dr. Snell, we felt immediately comfortable. She took measurements similar to our myofunctional specialist in SF and provided an assessment of how necessary the surgery was or not in terms of the impact to his speech and his teeth/breathing. She didn't pressure us to have the procedure, but provided us with an objective evaluation. Since she had a son who needed a frenectomy, she decided to specialize in her helping other children and was well aware of what to look for and how to support it post operation. The procedure was very quick, but she spent a lot of time answering my questions and making my son and I feel comfortable both before and afterwards. She gave us her cell phone number following the procedure and said to reach out to her anytime. She check in on us the follow two morning to make sure that my son was okay and she continued to monitor us for a week post-procedure. I would highly recommend her. She is really knowledgeable and really cares about her patients. Even though we are an hour's drive away, we decided to go to her as our children's regular dentist. She is so knowledgeable, thoughtful and thorough in her approach that I felt like she was treating my children's care as if they were her own. Thank you Dr. Snell for being such a wonderful person and doctor. We are so happy to have you as our children's dentist!