Evolve Prosthetics And Orthotics's Online Review Report Card
Evolve Prosthetics And Orthotics
4.6
Average Star Rating
45
Total Reviews
4
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Evolve Prosthetics & Orthotics received 82.9% positive feedback, with patients praising the outstanding care, friendly staff, and professionalism. However, 17.1% of the feedback was negative, primarily citing poor communication and inefficiencies in service. Overall, the clinic is highly regarded for its excellent patient care yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Evolve Prosthetics And Orthotics's Reviews
Zero Stars! Do NOT go here. If your Doctor refers you to them, ask to go somewhere else! 16 phone calls to them in one day & nobody answers the phone or returns Calls! —— I find the Owners Response to be complete Nonsense & False! You have Horrible Customer Service! *Someone called me to set up an appointment for my daughter. She said she was the only one that answered the phone. I said I would call her right back. And over a 4 hour period I made 16 phone calls. Not once did anyone answer the phone!!! I got a voicemail message & every time I tried to leave a message it would say “ that is an invalid response”. No one Answered the phone, couldn’t leave a valid message. —- If a company Doesn’t know how too or Won’t answer the phone, they have major problems & issues!
They are great and has great service and everything David is funny and Eric i always smiling every time when I see them
My husband recently purchased a back brace from Evolve during which an error was made and we paid an unnecessary $250. At their own behest, and unknown to us, Evolve discovered the mistake and voluntarily refunded the money. Such integrity is hard to find and Evolve deserves kudos for their honesty.
I dislocated my knee and fractured my fibula. I went to my doctor they recommended this place for a brace. Little did I know I have to make an appointment to get a brace, so I do so 2 week wait for them to take measurements on my leg and order a brace. Mind you it took another 2 weeks to get my brace then they told I had to make another appointment a week and half for them to show me how to use it. Crazy when I asked why I can't get it now her response well were LIKE a doctors office. Maybe I'm tired of the lack of care in this town but I find it hard to believe I can't just go in you show me how to use a brace and I'm on my way. You're not showing me how to put together a rocket! Would never go back to the place
So far the best!
Everyone I encountered were friendly but HUGE shout out to Lucy and Dave!!! Sweet, kind, funny, understanding and most of all very patient. Best customer service I have ever had anywhere. Highly recommend!!!
Muy Hamables profesionales y saben lo que están haciendo me siento muy contento con mi nuevo pies gracias evolve y a todos los que trabajan ahí muy buen servicio
Been coming here for years and highly recommend!
Very nice professional people great knee braces
These guys are truly amazing Eric who works down there has been with me since the beginning of me losing my leg in 2018 and he has always had my back to make sure that I am well taken care of. My Prostetic currently broke but within 48 hours, Eric and the team at evolve was able to put me into a loaner leg, making it to where I don’t have to stop my every day life I Could not appreciate them more
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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