Advanced Heart And Vascular Specialists - Las Vegas's Online Review Report Card

The doctors are wonderful, but some of the back of the house staff are no good. I was prescribed a weight loss med, my insurance sent to the doctor pre-authorization 3 weeks ago and NO reply. Went to office and told them front lady printed something out and stated she will give it to the proper person, 5 days later STILL NOTHING! Looks like I will have to waste time and gas to go again to visit. I have called and left 3 messages about it to the medication line and NO replies

Doctors are nice. The main receptionist is flat out rude and talks bad about others she works with in front of clients. Every time I call, I'm on hold for over 20 minutes. Canceling all my appointments to see a different doctor.

Great doctors thank you for taking good care of me dr Sighn and dr benson best of Las Vegas thank you for taking the extra step to always help me and make me feel better

I recently had the pleasure of being treated by Doctor Ram Singh and was very pleased with the care he provided. He explained everything in a way that made it easy for me to understand everything, and he is also pretty funny.

I have been coming here since 2012 and all I have to say I’m so thankful for the doctors Dr benson she is awesome and truly cares about patients! And she want to make sure we get to what is going on with my heart and even though I’m young she knows it does not matter what age you are you can have heart issues ! I recommend the team here they are truly the best of the best

My mother and I had to worst experience at this Heart & Vascular location. Most of the receptionists there are unprofessional. They advise that they would relay the message to the doctor about refilling my mother's heart medication, but they never do their jobs. Most of the time, when I call I get put on for a long time, and no one comes back on the line. They do not listen and understand why I called after I explained multiple times. I do not receive a follow-up call or anything. They do not have the provider reach out to me, but they informed me that they would. When my mother had her last appointment, the EKG was done incorrectly, and Dr. Benson had to have someone else do it again. Dr. Sighn seems like a friendly doctor. I'll say that. My mother felt comfortable under his care. However, this office gave my mother a referral to a different doctor and said he is responsible for refilling the medication. He is not taking new patients, and he is retiring. I explained this. They should have been on top of this before even advising my mother to make an appointment with that doctor. This is ridiculous. It's been over a month, and my mother does not have her heart medication. I drove to the office to speak with Dr. Benson and Dr. Sighn in person. Before they came out of the office, I was explaining to the receptionist about my concerns and the issue with my mother's prescription. Dr Benson interpreted this as me yelling at someone because my tone of voice was loud from all the frustration and the horrible experience. She jumped to conclusions and had no understanding about why I was upset. Both providers invited me into a office to speak with them, and Dr. Sighn and Dr. Benson spoke with me at the same time about the issue....this is frustrating. I asked to just speak with Dr. Sighn, but Dr. Benson kept getting into the conversation and interrupting. My mother is 68 years old, and she needs her heart medication. They did not show any concern for her as their patient. It's been almost two months without her medication. If they are not responsible for the refill, I get it but I'm not sure why their office is listed at the CVS pharmacy. No one at this office provided my mother and I with a phone number or who else we should call about the refill. They obviously only care about a paycheck, not patients. After I explained all of the issues and concerns, they said they would contact someone else on the other doctor's team who may be able to help out. This is just too much unnecessary stress. They should have addressed this months ago. Over the phone it does not go anywhere. I drove to this office a few times, and months later my mother has the same issue. They wouldn't take accountability just tell me to call someone else who is not taking new patients at all. I told both doctors, "I will just take my mother to a more professional medical office." Dr. Benson seemed happy about this. She said maybe I should do that. I'm sure if it was her mother, she would want her to have good quality medical care. Her response was just heartless. She did not have an understanding about any of the concerns that I expressed. She took everything I expressed personally and accused me of raising my voice. I hold medical specialist to high standard, and they failed. My mother doesn't deserve this. I have to contact my mother's insurance to find her another heart specialist to go to. This is unacceptable. I can't believe what my mother has experienced. I'm so irritated about this. I wouldn't advise anyone to go here. It's not worth the headache. Everyone wants to be treated fairly and feel valued as a patient. They should have given my mother a new refferal, and assisted with the prescription refill or did something. No apology was given. They just didn't care at all. There are alot of great heart specialists in Vegas, and I pray that we find him or her. My mom will get the best care.

As several patients have mentioned, Drs. Benson and Singh are excellent practitioners. It is important for me to have my cardiologists current, competent, and caring. They don’t have to be caring but it creates a great experience especially if you are in the throes of a serious condition. I appreciate their commitment to excellence in medicine and care. You would be most fortunate to be referred here. NF (Keith)

I have been going to this facility for several years, I've got to see both of the Doctor's and I feel very well taken care of. They done several different tests on my heart, which lead to some medications which have really helped my condition. They are very personable, easy to talk with and have a really good sense of humor, I'm very pleased with my care at this office. Thank you Dr. Benson and Dr. Singh for my continued heart health.

I really appreciate both of these Doctors. I have been a patient for several years and I am very pleased to have them take such good care of me and my heart health. The office can get a little busy, but the doctors are definitely worth the wait. I really like how personable the doctors are and they also have a great sense of humor, just love them. !!

Drs. Benson and Singh are world class. I was seen very quickly and all testing and follow up appointments have been similarly quick and easy. They along with their wonderful staff have been very attentive and patient. I am thankful to have found them!