Bernstein Pediatrics's Online Review Report Card
Bernstein Pediatrics
4.3
Average Star Rating
33
Total Reviews
2
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Bernstein Pediatrics received 82.8% positive feedback, with patients praising the caring nature of Dr. Bernstein, friendly staff, and the trustworthy care. However, 17.2% of the feedback was negative, primarily citing unorganized office practices and poor communication. Overall, the practice is valued for its compassionate care, yet it needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Bernstein Pediatrics's Reviews
Didn't even have updated information on me to deny my disability. Definitely not recommended
Reviewed On Google
Been bringing my daughter here since she was an infant and we love our experiences at Bernstein Pediatrics. The nurses are very helpful and kind with kids and parents. Best in town hands down.
Reviewed On Google
NOT IMPRESSED BY THE NEW OFFICE STAFF THERE... Front desk doesn't seem to be very welcoming anymore.. front desk rushes your phone calls when you are calling to ask questions. And puts you on hold for forever, cuts you off in the middle of talking. Paper work is just here hurry fill this out. No manners not welcoming like when the originals were there.. not sure they truly know what they are doing.. especially considering this is pediatric care.. back office was okay but it starts with the front.. I'm going to look for another doctor which is very saddening since our family has been going there for almost 20 years. MD sends you off for more testing before anything is done and prescriptions take forever to now get sent over. Also they are asking me questions as if they don't have a file on him that's about 5000 pages long. Considering my child has severe asthma you think they would know common sense questions. Communication here is horrible between team members. I am beyond upset! So yes they are getting a 1 star for lack of more than one thing. Make sure you call before you go to the pharmacy as they said we had 5 but yet only 1 was sent. Also make sure you are at the correct location as they have 2 now. They misplace paper work and don't know what they are doing. TARNISHING A GREAT DOCTOR!! Leroy Bernsteins practice but he nor the amazing staff are here anymore. Steer clear!
Reviewed On Yelp
NOT IMPRESSED BY THE NEW OFFICE STAFF THERE… Front desk doesn’t seem to be very welcoming anymore.. front desk rushes your phone calls when you are calling to ask questions. And puts you on hold for forever, cuts you off in the middle of talking. Paper work is just here hurry fill this out. No manners not welcoming like when the originals were there.. not sure they truly know what they are doing.. especially considering this is pediatric care.. back office was okay but it starts with the front.. I’m going to look for another doctor which is very saddening since our family has been going there for almost 20 years. MD sends you off for more testing before anything is done and prescriptions take forever to now get sent over. Also they are asking me questions as if they don’t have a file on him that’s about 5000 pages long. Considering my child has severe asthma you think they would know common sense questions. Communication here is horrible between team members. I am beyond upset! So yes they are getting a 1 star for lack of more than one thing. Make sure you call before you go to the pharmacy as they said we had 5 but yet only 1 was sent. Also make sure you are at the correct location as they have 2 now.
Reviewed On Google
Five stars always! I've been going to Dr Bernstein for 20 yrs! Followed him all over this town. I'm sad to say that he is finally retiring but good for him. I love the staff, Dr. Diane is wonderful, and it's always a pleasure to see her and discuss my child's health. Savanna is great! If Savanna can make it happen, she will. The after hrs nurse is pretty rad, too. As a parent of almost 30yrs I will always remember the care and the kindness from Dr.B's staff. Thank you.
Reviewed On Yelp
Me encanto el trato que le dieron a mi hija todo el personal muy amable y el doctor le dio muy buena atencion.
Reviewed On Google
Hoy lleve a mi niña con ustedes y muy contenta y agradecida por su trato y paciencia todo muy bonito muy organizados Y el doctor super bueno con mi niña la reviso bien. Y todo muy bien con ella. Me encantó este lugar 5 estrellas muy merecidas.
Reviewed On Google
Made an appointment to get vaccines and when the day came they were all out of vaccines total waste of time!! Very disappointed a lot has changed with the office been coming here since I was a kid very unorganized and unprofessional now 🥲
Reviewed On Google
I felt the need to comment due to someone mentioning his hearing aid, although I no longer go here because I moved Dr Bernstein was the first and only doctor to hear that my sons heart sounded abnormal he was already about 5 ! And had a pediatrician before him but we went to the heart specialist and all was well his heart just whistled very grateful but don’t let the hearing aid fool you he’s a very good doctor and my children never needed to be naked I don’t know why any other child would have needed that.
Reviewed On Google
I live in Minnesota now and I wish I could have Dr. Bernstein and his ENTIRE staff out here. I miss feeling trust of the hands my children's health lies in. Not saying there aren't a few good provider's here. I didn't always have to see eye to eye with Dr. Bernstein either. The important thing is I could trust him. I think the thing that sticks with me the most, is how firm he was about not having other hands on his patients, and if it called for a specialist, he kept the lines of communication tight with those he referred us to. Any specialist we did see was professional, did outstanding work, and had a great bedside manner too. So many people don't understand the importance of this. I have been dealing with several nightmares of doctors and specialists not communicating well out here when advocating for my husband and my mother who is no longer with us.
Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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