Brace-It Orthotics And Prosthetics's Online Review Report Card
Brace-It Orthotics And Prosthetics
4.7
Average Star Rating
60
Total Reviews
8
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Brace It received 82.6% positive feedback, with patients praising the friendly staff, professional service, and comfortable braces. However, 17.4% of the feedback was negative, primarily citing inadequate product size information and scheduling issues. Overall, the practice provides exceptional patient care, yet it needs better inventory details and schedule management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Brace-It Orthotics And Prosthetics's Reviews
Not going to lie but when I got the prescription for my upcoming vein surgeries, I didn't think too much of going to one of the places on the list and I figured I'd take care of it closer to the time of the surgery (February, but I got the script in September). Well, I may have taken too much time, because it turns out, you actually have to be fitted with things and measured and make appointments to see people at orthotics and prosthetics places. We chose to come to Brace It first because my doctors office said it was the best for insurances. We walked in on a Friday around 330pm and the very nice person at the check in desk let us know that they in fact do not take my insurance and we'd have to pay cash. We left and started calling the other places on the list. Some answered, some didn't, and the ones that took my insurance were not available until after my surgeries would have started. We decided to just pay cash because I needed my equipment. Honestly, I thought the pricing was fair, even close to what I'd expect to pay out of pocket even if my insurance was used. We waited in the office for approximately 5 minutes before we were called back for the fittings. The person helping us was so kind and thoughtful and gave us really great advice for post surgery usage. He made sure to make sure I was confident and wanted to answer any questions I had. He gave us his card and told us we could call anytime if we had any questions we didn't think of at the time. While we were checking out, the person at this desk was also so super kind and helpful and told us to really not feel a way about calling if we had any questions. The customer service here is amazing and I really appreciate that they take walk-ins and are so quick with everything. If you want to come in as a walk-in though, I would call for hours. I'm pretty sure the door said they don't take walk-ins on Wednesdays and they last walk in is at 4pm every other day they are open. Also, the place is very clean and organized. So extra check marks there!
They helpful and very kind
Amazing team. Came in super friendly and very informative. Looking forward to coming back.
Coming in the wait wasn't very long they were quick and efficient with it which I like very much. Prince was very nice and professional. I came on for running shoes and had no problem finding a pair of shoes for me. Wide variety.
Wonderful professional friendly Prince helped me and Paulette Easy to find gps Cool and comfortable
They made the best brace for my son's scoliosis, he never complains about it and he says it's the most comfortable brace he's had. The staff is very friendly and attentive ! We've been coming here for 4 years now and wouldn't think about going anywhere else!
They made the best brace for my son's scoliosis, he never complains about it and he says it's the most comfortable brace he's had. The staff is very friendly and attentive ! We've been coming here for 4 years now and wouldn't think about going anywhere else!
Just walked in everything was perfect, no wait and the ladies up front were amazing!!!! In and out in 3 minutes the gentleman prince was more than helpful. If I could do 10 stars then I would!!!!
If you need wraps for daily use and your legs are larger then a large -extra large, your out of luck, I went and got my legs measured, received the wraps, 3 sets, got them home they were to small called Brace It only to be told they didn't come any bigger then large-extra large, which I wasn't told right from the get go, I wouldn't have gone, because my legs from this condition lymphedema are more like a 2x, so now I have to return them wait for Medicare to refund and try and find some other place that I might be able to get the wraps and Medicare pay I am putting this out there so others don't go through the hassle that I'm dealing with
They were very knowledgeable!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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