David H. Tottori's Online Review Report Card

Have been waiting over two hours for appointment. Now I understand why they have a sign that says "abusive behavior will not be tolerated ". Will definitely be looking for new Dr.

Is this place ever open what kind of hours are these, closed on a Thursday seriously?

This clinic is very inefficient! If there’s a zero rating here, I would definitely put that. They wasted our time today saying that the appointment set for today is not what it is. Infact they called yesterday and confirmed. My husband cancelled his half day at work only for this said appointment. What’s irritating is, my husband lost half a day income? For what, for a cancelled appointment? What makes it worst is, the scheduler denied such conversation yesterday even if me and my husband heard clear what she said. Such a lie!

I showed up to my appt only to be told I cancelled it-- I did not. They texted me 2 days before, and I clicked on their link to confirm... They said they called me 1 day earlier and I cancelled, but I don't see their number at all in my history. Either they called the wrong number, or someone in their office made a mistake and cancelled me without ever calling me. I called off work because last time I came I waited forever, and now it's all for nothing. I asked for the next available time and it's 2 months away... they couldn't even offer an earlier date knowing it's their fault. Everyone from front desk to phone operator seemed clueless and apathetic. What a mess.

I've been here several times. The front desk women are not welcoming or friendly. One even cut me off while I was asking a question. Also they should have a sign that prevents people from making loud phone calls in the waiting room. A middle aged lady took a call and was on the phone over ten minutes talking so loudly. Waiting forever in the waiting room is torture enough, having to hear a big mouth blab on and on doesn't make time pass any faster. I will be switching Dr's and don't recommend this place. Also when you call they never answer the phones.

Who the FAQ makes babies where masks??? The rudest front staff Appt at 10am - they call to make sure we won’t be late- and at 10:45 we are still waiting for our appt. Front desk just says “their is someone ahead of you still so we don’t know how long” So there’s no warning about masks needed No signage posted stating they require it Then there’s 5 babies under 2 there and they’re all being made to wear masks? Of course, we weren’t told only 1 parent allowed in back either. So, husband had to FaceTime me w doc ven though I was In the next room! SMH this is ridiculous! This is absolutely infuriating on top of awful costumer service. This is the 3rd allergy place I have had the pleasure of seeing how it’s run and so far they’re all awful. There can’t be a rule against being a decent business or is that reserved for people who don’t over book their patients on the daily The doctor was nice.

This place is a joke.

I don’t recommend this place.

This place is awful. My significant other and I have been coming here for over 4 years now and it has gradually declined over that time. Staff refuses to work with you and are generally unpleasant. Appointments are 4 months plus out so forget it if you need your medications. Even having a scheduled appointment, they are refusing my asthma medication despite being on it for as long as I've been cHealthcare. I was told "by law" they have to see me every 6 months in order to give the refill. That's pretty sketchy considering they've been refilling it for years now without having come in for an appointment. Let's not forget that my significant other sees them once a year and they're still able to refill. Hmm. Your excuses aren't adding up. Sounds like a shady cash-grab to me. Getting a prescription ONLY BECAME AN ISSUE ONCE I STOPPED COMING IN AND GIVING THEM MONEY FOR ALLERGY SHOTS ONCE A WEEK. Shady shady shady. Shame on Tottori Allergy. Shots take anywhere from 45 minutes to 2 hours just to get in and out and the people that give shots are under-trained with little to no "bedside" manner. Healthcare should be convenient and comfortable as well as welcoming and compassionate. This place is none of those things. Only stressful and complicated.

Absolutely a nightmare office. Do not come here. They dont know what they are doing with prior authorizations. No one in the office talks to one another. When you are given misinformation by the staff and bring it to the attention of the doctor he insists it didnt happen and tells you to find another provider. Been here twice and will not be returning. I have been seeing allergists consistently for 6yrs and never encountered an office so disorganized or incompetent. If I could give negative stars I 100% would. Stay away from here and do yourself a favor go see Dr. Joel Katz.