Tottori Allergy And Asthma Associates's Online Review Report Card

It took me 4 months to get my medication from them I was approved in October for it and kept calling them. Finally they called me to tell me I was appr in March? I had gone thru my dermatologist by then and had the meds for months. They then tried to get me to come all the way back to Vegas from Pahrump for a sign off?? lol. So neglectful and then was never up to speed on my case. The worst doctors I've ever been to.

This place is horrible!!! We visited twice and always had issues. The front desk , Paula is the worst front desk representative ever. She was very rude and very unprofessional. It seems like all they care about is money. They don't really care about their patients and don't care if they lose them too. I will never go back to this facility. The rude staff and the entitlement they think they have, is obscured. Very disappointment on this establishment and the workers. Very inconsiderate. Don't go here!

I just started shots at this office I had previously been with another allergist who was amazing, he retired. My first exam was bizarre 6 different 20 yr olds coming in and out, I saw Dr. Tottori for literally 60 seconds at this point ive told at least 3 of the technicians im having a horrible allergy asthma day and would love to get a breathing treatment. Ignored all 3 times. I take a breathing treatment outside and no one tells me the results and i could barely blow... at this point I just want to get out! But they tell me my prick test on my back 25 pricks btw says im not allergic to anything hmmm the first time I was on shots years previous I was allergic to every tree and bush in NV and although my back is so itchy they stick to that story. At this point another sweet technician comes in and says we have another more invasive test can you do it today? I was not happy but agreed because I needed help! This test shows that im allergic to many treas and all the mold trees and plants. Now that my insurance could be charged as much as possible, im now approved for shots.<br> I've suffered severely from allergies since I was 25 years old my 1st doctor whom I actually trusted told me allergies don't ever get better they get worse once you get them as an adult so how did I suddenly become non allergic That's what they tried to tell me when my 1st test came out negative.<br>I am happy to be on shots and will continue to get them but even then Since I started shots there has been one time that 1 of the bottles is the wrong persons bottle. Not to mention the front desk is so rude and unfriendly but only to some of us. I wont go into detail on that because who cares..but its not shocking to see whem I got to this page they only have 2.5 stars.

Is this place ever open what kind of hours are these, closed on a Thursday seriously?

Have been waiting over two hours for appointment. Now I understand why they have a sign that says "abusive behavior will not be tolerated ". Will definitely be looking for new Dr.

This place is a joke you wait almost 2 months for an appointment and then they said the waiting time is over 2 hours. Rude and care less staff. But no problem if you can not wait they can re-schedule you for 30 days later. NO THANKS! <br>So dispointing and frustrated.

This clinic is very inefficient! If there’s a zero rating here, I would definitely put that. They wasted our time today saying that the appointment set for today is not what it is. Infact they called yesterday and confirmed. My husband cancelled his half day at work only for this said appointment. What’s irritating is, my husband lost half a day income? For what, for a cancelled appointment? What makes it worst is, the scheduler denied such conversation yesterday even if me and my husband heard clear what she said. Such a lie!

I have made an appointment coming up this month. After making the appointment, I have asked if it's possible to add me on the cancellation list just to make my appointment quicker. Today, I managed to get a call from them but missed that call. So I ended up calling back quickly to see the reason why they've called. I got answered by a rude receptionist, making it harder for me to explain why they've called since there was no voicemail. Since the first thing she said to me was "why?" The lady explained in a harsh tone about the appointment and how cancellation is already taken. She explained that they usually would call twice, but never did only called once. The lady also ended up talking to one of her coworkers saying I'm on the phone right now, while still giving off an annoyed tone as if she doesn't want to deal with us.<br><br>Overall, customer service is very poor. Mostly with the front desk.

I showed up to my appt only to be told I cancelled it-- I did not. They texted me 2 days before, and I clicked on their link to confirm... They said they called me 1 day earlier and I cancelled, but I don't see their number at all in my history. Either they called the wrong number, or someone in their office made a mistake and cancelled me without ever calling me. I called off work because last time I came I waited forever, and now it's all for nothing. I asked for the next available time and it's 2 months away... they couldn't even offer an earlier date knowing it's their fault. Everyone from front desk to phone operator seemed clueless and apathetic. What a mess.

I've been here several times. The front desk women are not welcoming or friendly. One even cut me off while I was asking a question. Also they should have a sign that prevents people from making loud phone calls in the waiting room. A middle aged lady took a call and was on the phone over ten minutes talking so loudly. Waiting forever in the waiting room is torture enough, having to hear a big mouth blab on and on doesn't make time pass any faster. I will be switching Dr's and don't recommend this place. Also when you call they never answer the phones.