Gentle Dental's Online Review Report Card
4.5
Average Star Rating
391
Total Reviews
60
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Gentle Dental received 88.2% positive feedback, with patients praising the staff's professionalism and friendly atmosphere. However, 11.8% of the feedback was negative, primarily citing poor communication and billing issues. Overall, the practice provides excellent care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Gentle Dental's Reviews
Great job great people
Reviewed On Google
The entire staff was very kind and helpful. I have severe anxiety regarding dental care and the staff made me feel very comfortable and well taken care of and continuously explained the process step by step throughout my entire appointment. Thank you!
Reviewed On Google
Horrible office lady. She’s terrible and mean. Dentist is nice. Not pleasant staff
Reviewed On Google
Attentive and kind
Reviewed On Google
Staff and Dentist very high quality, very professional, very caring! My husband does not like to go to the dentist at all but would not mind seeing these wonderful, dental professionals for all his needs.
Reviewed On Google
I really love the staff here. They are all professional and remember who I am when I come back each time for a cleaning. Easy to reschedule when needed.
Reviewed On Google
Awesome people, honest and no judgement just want to get you smiling again
Reviewed On Google
normally do not leave reviews, but after months of ongoing dental problems, I feel I need to share my experience with Gentle Dental Reno Northwest. I had crown work done that has caused ongoing discomfort and repeated issues. Crowns have come loose/fallen off, and I have difficulty flossing due to excess cement between and behind the teeth. After seeking a second opinion with new X-rays and a CBCT scan, I was informed there were concerns regarding the crown placement and cementing, including that one crown had been placed incorrectly. I was also informed that two root canals previously completed at Gentle Dental showed abscess/infection and I was referred to an endodontic specialist for possible retreatment of work I had already paid to have done. I have spent months trying to resolve these issues directly with the office and resolution department. During the resolution process, I was presented with an agreement stating that in exchange for reimbursement, I would agree not to post negative reviews or pursue complaints with the Dental Board. This was difficult for me because the amount offered was far less than the estimated cost to correct the dental issues, including treatment estimates provided by their own office that were more than double the reimbursement amount offered. This entire experience has been physically, emotionally, and financially exhausting. I am still hopeful this matter can be resolved professionally and fairly.
Reviewed On Yelp
Dr. Lin and his staff are thorough, kind, does great work!
Reviewed On Google
Same day extraction of broken tooth with no pain and no sedation needed. Amazing care and patience. Every promise kept and prices were not inflated. Thank you team. Tiny bruise and a little sore.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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