John Callahan's Online Review Report Card
4.5
Average Star Rating
87
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Excelsior Orthopedic received 85.1% positive feedback, with patients praising the doctors' professionalism, kindness, and expertise. However, 14.9% of the feedback was negative, primarily citing communication issues, long wait times, and post-operative complications. Overall, the practice is esteemed for its high-quality care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Yelp
Facebook
RateMDs
Vitals
List of John Callahan's Reviews
Great orthopedic doctor!
Reviewed On Google
Best of the Best!
Reviewed On Google
Dr. Is friendly, and a great surgeon. However they do not value you as a person. I have had to wait more than an hour to be seen at my scheduled appointment, and now today i sit here over 2 hours from my appointment time still waiting. This after being rescheduled last time after he overbooked. I had to wait 2 months for this appointment. Patients time matters as well.
Reviewed On HealthGrades
Great doctor, skilled and professional. great surgeon.
Reviewed On Google
Dr Callahan is a very nice knowledgeable man. He explained everything to me so I could understand what he was talking about and what my opinions were. A+
Reviewed On Google
Excelsior orthopedic has the best caring and concern Doctors, Dr Callahan and their staff are amazingly polite and therapeutic . The one @ 260 Redtail Road, Orchard park. And also on Sheridan Dr Amherst, NY . Please check them out.. Excelsior Orthopedic Care’s for your needs ..
Reviewed On Google
Dr Jack Callahan is knowledgeable, understanding & experienced- clearly I would recommend him for upper extremity treatment.
Reviewed On Google
First, you will only see him in surgery, not before or after. Everyone I know whose had this surgery has come out with a bandage - I came out with a very uncomfortable splint/cast! And it HAS to stay on for 2 long weeks. Plus, he made an incision on my wrist but noone could tell me why and it hurts. all totally unnecessary. it's been a month and I still don't have full strength in my hand. He made a very simple surgery more complicated - why?
Reviewed On HealthGrades
Dr Callahan and Excelsior are one of the finest if not the finest medical staff and practices in WNY
Reviewed On Google
I’m unable to delete the previous comment ( I had an issue with the receptionist ( lack of care) and wait time) - That said, Sandra from patient advocacy called me back, listened to my issue, showed empathy, care and accountability. Customer care goes a long way- my 1 star review ( that had to do with the receptionist not the doctor ) is changing to 5 stars, because of Sandra - Patient care/ service goes a long way- Thanks, Sandra!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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