Jianxin Ma Md's Online Review Report Card

I’m a former patient of Dr. Ma. I went to him for several years and he prescribed medication for my trigeminal neuralgia, which helped me. I’ve been symptom free for years and I’m thankful for that. However, he failed to do any of the necessary blood tests. He’s no longer with Crouse Neurology. I like my new neurologist much better. I wouldn’t recommend Dr. Ma.

Dr. MA was professional, thourough with his patient history questions, and most important took as much time as needed by the patient to answer questions. He appeared knowledgeable on his field of neurology.

Terrible experience. I drove over an hour to get to my appointment and it took me longer to park than I was in his office. He asked me questions that didn’t even pertain to my condition. He didn’t ask any questions and had horrible bedside manners. Recommended I see him again. Never going there again! Waste of time and money!

Very good. Dr Ma was preceded into the room by his NP who took a detailed history and performed a thorough neurologic exam. Dr Ma then reviewed that history with me using eye to eye contact while asking further questions. He repeated some of the physical exam and added to it. He explained his findings in understandable terms in an I rushed manner. He then shared his thoughts offering diagnostic options. I found him to be kind and caring.

I absolutely loved dr ma! He was the only Doctor who truly took the time to listen to me and my fears. He explains everything and cares about his patients. I would highly recommend him and do to everyone I know.

-Waited 20 minutes. Dr. Ma spent less than five minutes with me. -Was told medication was causing my symptoms - I've been on it for two months to treat symptoms I've had for 4 years. -Diagnosis was migraines - came in for constant muscle tremors and spasms, and don't HAVE migraines. -Summary paperwork on leaving had instructions completely OPPOSITE of what he told me in exam room, and a pain reliever prescribed instead of the suppliment he told me i was getting.

Not invested in his patients. Does not listen. Seems in a hurry to get away from the patient. Very superficial examination.

Very sweet and to the point

nice person cares about patients

I was referred to Dr. Ma by my orthopedic doctor. I called the office and told them I wanted to be treated locally and they assured me that Dr. Ma would and could treat my condition. I had one visit when he said he could not take care of me and referred me to a large city hospital. I told him no but he said nothing I can do for you and walked out of the room. Needless to say did not go back to him.