Citymd South Bay Shore Urgent Care- Long Island's Online Review Report Card
Citymd South Bay Shore Urgent Care- Long Island
3.7
Average Star Rating
115
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
City MD received 73.9% positive feedback, with patients praising the friendly staff, clean environment, and quick service. However, 26.1% of the feedback was negative, primarily citing long wait times, poor communication, and unprofessional behavior. Overall, the practice is valued for its efficient care, yet it needs stronger administrative processes and better patient management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Citymd South Bay Shore Urgent Care- Long Island's Reviews
Excellent care from all staff, from start to finish. Helpful front desk personnel, helpful and professional assistant, and knowledgeable and caring doctor!!
Highly recommended, they patiently listened to all my complaints. and they solved my problem, thank you very much ❤️
The staff was extremely friendly.
I've been going to this location over the years throughout several acquisitions/rebrands. The doctors and staff are good overall, although like any medical staff with no real patient history your experience may be guided by how proactive in communication and history you can share (and questions you ask in return). That said, they do seem to be short-staffed on doctors at times, which led me to a recent 30 minute wait between meeting the initial nurse and the actual doctor, but has not happened all times.
Clean. Staff listened. Would go back. UPDATE: have gone back and it was equally as professional. Changed to 5 from 4 stars for consistency.
Very nice and professional I always have good experience when I go.
Overall its was a pleasure to be seen at City MD
Better than going to a hosp emergency from and sit for hrs at a time. Care could be better
The staff there is so kind and concerned with your issues. I was having asthma issues due to the smoke earlier this week. The staff was on point giving me the necessary medication to help me feel better. Keep up the good work your kindness matters 💕
Dr. Zimmerman was one of the kindest physician's I've ever met. He listened and has excellent bedside manner. The front desk staff and medical assistant were also awesome. I was updated approximately how long the wait was while checking in. I was there a while but I would do it all over again to receive the care I did.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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