Lillian Graf's Online Review Report Card

I just visited Dr Graf. Unfortunately I was dissapointed. Office is a house. The receptionist have blankets on their laps, & heaters going. Why? Heat is not on! When I asked why the heat was off, noone had a straight answer. Just seems very odd. Office is old and just sad looking.I had filled out forms prior to the visit but I was asked to fill out the same forms again on site.Doctor seemed nice. Didn't last long to do a full body review. Do I feel confident I received a good look over 🤷🏻‍♀️So again I said why is the heat not on.. doctor said they need the a.c and heat system refreshed 🤔🤷🏻‍♀️ I am not convinced I'll return. There has to be better in our area.

The doctor is a wonderful human being but the receptionist extremely rude on the phone, yelled at me and I accused me of doing it when she was the one doing it Omg Terrible, She said my insurance rejected the face cream that I have been using for acne for 10 years because I am 36 years old when I had the same cream prescribed and received 2 month ago , This lady yelled at me and was rude on the phone because she said insurance stop giving this medication after 30 years , that’s insane, the doctor is great but I unfortunately I won’t come to see this doctor again after awful customer service

Dr. Graf is awesome!  She very knowledgeable and extremely good at what she does.  I highly recommend her. A+

She was fine until she “forgot” that I paid $500 for 2 syringes of botox at my last visit. When I went back to show her that it did not take, she claimed that “she must have charged for something else.” Then, charged me more to fix the poor botox job. I have never had any problem getting botox from other dermatologists. I will go back to those in Manhattan. It does not always work out well when you go to a provider because the location is convenient.

Hello to those reading this post as a most special opportunity to write about a fine physician .. If there were more stars here I would add them. Dr Graf has been treating my family, spanning several decades... . In addition as an integrative psychotherapist for over 47 years I have had the opportunity to witness wonderful feedback from my clients who have, and are continuing to be served by Dr Graf.Her staff is fantastic.. responsive, caring, bridging communication between doctor and her patients in a seamless fashion. When Dr Graf enters the room she is totally engaged - gathering information and sharing her expertise.. you feel extremely cared for.. No matter how busy the office is .. and it is... her manner is calm, and extremely engaging.. we have never felt rushed... She will explain in detail, followed by her wonderful assistants preparing notes on recommendations for us to take home. There is no question that she will not attend to. If there is something that is asked that may not be in her domain, she will research it and make recommendations.. When you can get a little nervous and may need some sort of procedure, she will calmly explain as she expertly carries out what needs to be done.. Her diagnostic acumen is incredible.. She has been able to figure out whats going on when other doctors could not, and explore with you the ramifications, with options, and education needed to resolve whatever is happening to help render informed decisions... It is Earth Day today and I couldn't pick another better time to express my gratitude to this wonderful physician, one of a kind .. who is here with us, continuing to cultivate and dedicate herself to growing the art of medicine in ministering to her patients colleagues and staff...

I am a first time patient. I made an appointment and asked them if they accepted my insurance. The receptionist said yes, not knowing I needed a referral. They reschedule my original appointment for the following day. I had to take off work to get there for them to tell me they cannot see me without a referral. I've been to other offices where I was asked for my referral before booking the appointment. And was not told anything so my day was wasted! They should have people working in their front desk who know what they're doing!

Clean office friendly staffDr very professionalExlained everything in detail, All round would highly recommend

Dr. Graf is the most dedicated and professional medical doctor. My family and I have depended on her expertise for more than 30 years. I highly recommend and trust her. I thank her for helping to keep me healthy and thank her for her devotion.

I’ve been going to Dr. Graf for 25 years. She’s a wonderful doctor and trust her expertise on my skin health. Her aesthetician Olga is alsowonderful and gives great facials. Her staff is so nice and friendly. I recommend Dr. Graf to everyone that needs a dermatologist. She is #1

Best dermatologist, she truly cares about her patients and takes her time to diagnose and help them. Don’t go to anyone but her, trust me!