Home Instead's Online Review Report Card
Home Instead
3.8
Average Star Rating
975
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Home Instead Senior Care received 69.5% positive feedback, with patients praising the compassionate caregivers and professional support staff. However, 30.5% of the feedback was negative, primarily citing management issues, poor caregiver conduct, and lack of communication. Overall, the practice is valued for its caring atmosphere yet needs improved management and responsiveness.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Home Instead's Reviews
They are a very good company.
Reviewed On Google
Great team of employees and scheduling staff in the office so the place is run very efficiently and effectively to meet everyone’s needs as needs may change daily for some or be the same for lengths of time for others they accommodated my father in law until his passing in our home and you didn’t even know they were there very courteous and compassionate when caring for our family member as if they were their or family. Thanks for the peace of mind and allowing us to be hands on but still have backup for when things got demanding increasingly daily at times the staff was very understanding about our beliefs and feelings about making sure he was at home in his comfort zone to take his last breaths an days before passing.😇😇
Reviewed On Google
They kidnap pregnant employees here and hold them against their will. Do not recommend at all.
Reviewed On Facebook
Jennifer Hanna needs to be fired immediately!!
Reviewed On Facebook
False imprisonment video. Lawsuit coming.
Reviewed On Facebook
They have terrible way of responding to criminal acts that happen at their establishment!!! Don’t send your loved ones here.
Reviewed On Facebook
The owner of the Champaign Il location held her employee against her will. you can deactivate the key FOB. If you contract with a owner that does this, and are OK with it, I can't imagine how horrible you treat not only other employees but more importantly the elderly.
Reviewed On Facebook
Jennifer Hanna needs to be fired immediately!!
Reviewed On Facebook
This company is sick and disgusting. Let an abuser own a building of theirs and after she commits a felony AT THE OFFICE ON THE JOB she’s not fired she’s just “under investigation”. Absolutely twisted and disgusting.
Reviewed On Facebook
Jennifer Hanna needs to be fired immediately!!
Reviewed On Facebook
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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