Children's Hospital At Montefiore's Online Review Report Card

Honestly a waste of time. No one gives you a call back and the receptionists a lazy to answer the phone. They are also a very rude group of people. I would not recommend even taking my pet to this place if they offered the service. Terrible. You spend hours on hold only to be hung up on. Definitely see another medical provider this one is a mistake.

disrespectfull  and dishonest employees  Esohe Enabulele the Respiratory therapy tech at this filthy over crowded hospital  Not the place you want your family  One of the worst hospitals in nyc

I was taken to this Hospital on December 3rd with HBP and palpitations. I arrived at about 7 PM.  From the EMT Staff to the 7 Pm7 AM staff Doctors PA Nurses ALL employees  they were the cream of the crop.  There was EKGs done blood work Cat scan  urine analysis etc. Very professional very kind and considerate.  By the time I left I felt a lot better and had everything I needed to see my private doctor with all the information necessary to make a plan to get me healthy. These are the people on the front lines. They are who make us healthier and happier. God bless them all. If there were 6 stars Id give them that

I know all the reviews are horrible about the emergency room in Montefiore aka I still call it Einstein Hospital.  However I am a diabetic and I had a real bad case of Hypoglycemia passed out in my home and fell.  I was found unconscious by my two daughters  I received the best care from the moment I went in with the ambulance to my exit 6 hours later.  I have to give a shout out to Ms. Johnson the first nurse I saw who took my blood in a minute with no pain.  Then my doctor Allen Sann who was so attentive and did not just leave me in the corner.  He kept coming around and sped up the cat scan.  Then there was my main nurse Nabil.  She was very informative friendly and very helpful.  Thank you all for everything.  I never wanted to go to a hospital during this Coronavirus but when you need help you have no choice.

Had an 8 am appt with PA Lopez.  Was the first one called.  Stayed in examining room for over 30 minutes waiting to be seen.  I went to and ask assistant what was going on.  She said he would see me soon.  Waited another 15 minutes and decided to get dressed and leave.  I took 2 hours from work for an annual appointment and I was  running late.  The  PA appears and did not seem like he cared when I told why I was leaving.  I stopped by Administrator office and made her aware.I will not come back to this facility

I cant give zero or negative stars sadly. Yet another change of shift boot of a nursing home resident after the discharge was supposed to be 6 hours earlier and the Ambulance Brigade wouldnt take the person initially as their blood pressure was too high. Well mine is too now.

If I could give 0 stars I would. This place is the definition of negligence and incompetence. My grandmother referred here from her primary doctor went to see Dr. Pedro Maria the Urologist at this Medical Center and it has been an absolute nightmare. She has been urinating blood for over 4 months at this point and they have just been dragging their feet forgetting to schedule required tests CAT scans specifically. God forbid something were to happen to her due to negligence only then would they be remorseful. My grandmother had been urinating blood at the time of her visit and after seeing the doctor she was told she needed a CAT scan of her bladder. The doctor explained that this was a special CAT scan that required an injection of some sort and would need to be scheduled by the receptionist. My grandmother was told by the receptionist that she would have the appointment scheduled and she went on her way. A week went by and my grandmother calls the Medical Center to ask about the status as she is still bleeding blood now for over 3 weeks and it turns out this receptionist never called to schedule any CAT scans. My grandmother was also told that she could not get an appointment for another 2 months. Well she schedules an appointment 2 months pass still urinating blood mind you as well as $80 spent on a cab to get to the appointment and a $45 copay. Well this was all only for my grandmother  to find out the receptionist Milena ordered the wrong type of CAT scan AND they were unable to do it either because the wrong one was ordered. The doctor also called the receptionist and told her to reschedule the correct type of CAT scan and she said she would. Well a week passes and my grandmother has not heard anything. Only to get a call directly from another clinic that she had an appointment the next day and they would like to reconfirm. Well my grandmother has been told nothing and is lucky she can make the appointment. Needless to say my grandmother will never be going back to see Dr. Maria. This poor elderly woman has been urinating blood for over 3 months at this point almost 4 months with no help from her doctor. This is just an atrocity and this facility doctor and receptionist should all be ashamed. These people will be responsible for any complications due to their negligence.

This has to be the worst hospital 5 hr wait for antacid and moved to another waiting area to wait for a sonogram. With a pain level of 8 since arriving Fast track is apparently the new snail paced department. The hospital is a ghost town and still waiting this many hours. The staff is polite but impossible for 2 employees to get to the 67 ppl here and follow up with other departments.

One of the worst ERs Ive been to. Been here for 10 plus hours. Nurses and doctors ignore patients that need tending to. Nurses and doctors seen in the information desk area just chatting it up and having a good ole Time. Do not come here if your in need of care.

Been here for 10 hours already. 1 hour was spent actually getting treated for my asthma attack. The rest of the 9 hours was just sitting around and waiting. They also pushed me for a urine sample before getting me on albuterol while just watching me struggle to breathe and wheeze. Super unprofessional and you have to just keep talking to the nurses and doctors to actually get seen or talked to. This is ridiculous Ill be going to a different hospital next time. This hospital doesnt care for its patients at all.