Christopher Leong's Online Review Report Card

Both of my son have seen Dr Leong since birth. My oldest son is almost 3. We have seen Dr Leong so many times that I can tell you he does not care much of my kids. During all the check-ups, he doesn't ask me ANY questions regarding his health. In my last visit, he asked me if I have any questions, so I brought up the little bump on his skin to see if he can take a look. He immediately said that's not included in the physical check up. And I need to pay the copay. Basically his check up is to measure his weight and height only, no questions or concerns should be brought up. I believe insurance pay him too much for him to just measure his weight and height during the check-up. When my youngest son had his tongue-tie surgery in his office. He didn't even give us a call to follow up or ask us to come back for a follow-up. Don't even remember we had a surgery. Period. At one visit, they did not give me back the immunization card. I called the office and mentioned that I didn't take it. The receptionist answered me rudely," yea we keep it. We have it on your file". When I went there later they told me they didn't have it and make me pay for the card. I was like, you lost it and I have to pay for it? I forgot how much they made me pay. I think it's $15 or $25. Doctor walked by and said, "Your hair cut is way more expensive. The replacement fee for the card is nothing." Unbelievable. Dr Leong is nice but I'm sorry I think you care about money way more then your patients. And it shows. I don't mind paying the money if you care as much. Our sons' next check-up will be with another doctor.

Long wait time every time. We were there for the flu shot and two days later they called us for regular check up. We just waited a long time to see him and now again? I don't mind the additional co pay, my time is more valuable . Terrible experience

It saddens me to be writing this review, but it's long overdue. My children have been seeing Dr. Leong since they were born, but the time has come to remove emotions from the equation in order to find a more thorough doctor who is not completely consumed by money. I will admit he is friendly and my children love him, which made this process even more difficult. With that being said, he only spends minutes with the kids (mostly playing and showing them his watch instead of examining them). Even when questions are asked, they are generally quickly answered with a "that's normal" or something similar. My main issue is that all they care about is money. So many instances come to mind on this matter. One example: we have a PPO and an FSA account attached for copays, but have still been asked to pay for visits out of pocket because of confusion by the staff. I was expecting a reimbursement for that visit once the situation was resolved (which is was per insurance and staff) but never got the check they said they sent.The other day was the last straw. We drove 30 mins to see him, and once we got there, I asked the receptionist for the doctor to sign two school forms for my children (basically stating that they had their physicals). She stated that it would be 50 DOLLARS for that, as he charges PER SIGNATURE. I completely understand clerical fees, but $25 per signature to state that you did what you were paid for is absurd. Needless to say we left. We went to another doctor and she is wonderful. She pointed out an array of exams that my daughter should have received, and even discussed an undiagnosed condition she has that we were never aware of. While at the office, they requested the children's medical records from doctor Leong. I just received a call today stating that they would not send the records unless I pay $40 to release them. I was not in the mood to argue and said "fine, send me the bill", to which the receptionist responded that they would not send them until they received the money. She says my options are to drive 30 mins each way to pay, or mail a check and once they receive it they will release the forms. My daughter has a follow up next week and will now may have a delay in her needed services because of their pure selfishness. Please look elsewhere for a provider who cares about the well-being of the children they see.

This doctor is awful. Only cares about money. People say he is a Harvard graduate. So what? He is bad.

I don't ever write reviews, but finding a good pediatrician who you trust is a rare thing! Dr Chris and the office staff were friendly, family-like, and professional. My three girls enjoyed their interaction with Dr Chris and the office staff. We did not feel like a mere task to be finished with as soon as possible but a valued client. As a bonus, the abundant choice of toys kept the girls busy as we went through each girls' check up. We look forward to going again!

Dr. Leong was referred by my OBGYN. We experienced good care for my new born son from him and his office, Brian, Katrina, and Sussie. Dr. Leong is really patient, caring, and loving. He totally felt your feeling when my son had phimosis. He and his staff tried all means to find a specialist to relieve my son's pain ASAP. I will definitely recommend Dr. Leong if you are looking for a pediatrician for your child.

Dr. Leong has been our children's doctor since their birth (now 12 and 10 years old). We've been very happy with his care and he has always taken the time to go over any concerns we've had. Other reviewers commented that they are charged their copay at time of visit or a copay is asked for at a preventive visit. This is a standard practice. A copay is due at time of service based on your insurance plan. For the preventive visit, if you are asking the physician to provide information/services that are beyond what is included in a preventive visit, a copay applies. Had you made a separate visit, you would have paid that copay anyways. Why are you asking for a free service? That copay is the physician's right to collect. Dr. Leong is an excellent doctor. His staff has always been polite and helpful. His office is full for a reason.

We screened and signed on with Dr Leong 13 years ago even before my son was born. Before my son was born he was found to have severe heart defect and on the other doctors recommendation we needed to pick out a pediatrician before his birth. Coming from a family with many medical doctors and medical professionals, we can tell he is the best in the area right from the first meeting. My son is now 12 and his development under Dr Leong's care has now turned him into a very healthy and very active - 5'5" and 150lbs fine young boy. Both Dr Leong and his staff are generously care about all their patients and parents too. Not to mention they are very patient and willing to listen to our questions and concerns in every visit. Also they have walk in hour available early in the morning and also close to their closing hour for the unexpected. Our 13 years experience with Dr Leong and his staff is nothing but top rated. He has returned a few times of our weekend call and what more can we ask for. Thank you Dr Leong and your staff. Cheers.

This doctor only care about money not children health. If you ask question for information even your kid is not sick, you will still charge copay. In addition, their stuff wants your money so bad. They make sure you pay the copay. During checkup, the doctor remain silent all the time and he will only say "the child is fine". When you have question or concern about his opinion, he will get mad. He expect everyone is dumb and he is genius because he is doctor. I wouldn't want kid to be treated by a doctor who care about money and so arrogant.

The doctor primarily cares about money and not the well being of the Patient Health. We went for a routine wellness check. A routine wellness check doesnt require copay. Once we are called to the examining room I started asking about my son growth ratio how is he compare to others. Once we were finished he went directly to the front admin and say "30 dollar copay" I was shocked. I guess those 2 questions are very costly. This doctor doesnt communicate well, he is always very quiet and check the kid and then he will say " he is fine" even with a fever of 103.5. Can you explain to me Why he is fine? He just needs to run the bug. What bug? My assessment:*The doctor can not communicate well to parent*He dismissed or Will not answer parents questions at times*If you have a different opinion and ask what he thought of it rather than explaining Why he doesnt agree, he gets mad at you*He is defensive if ask hard questionsDo you really want to have a doctor like this to look out for your child?