Gold Crest Care Center's Online Review Report Card

Wonderful place. My mom spent two months here for short-term rehab, and the care was outstanding. Administrator Charley is kind, quick to respond, and always present on the units, a level of involvement you rarely see nowadays. This was our second rehab experience, and nothing compares to the professionalism and genuine compassion we received. The staff treated my mom with true TLC!!

My experience in this place has been wonderful. I will speak specifically about one CNA (certified nurse assistant) who is one who cares deeply about her residents (patients). I will forever be grateful to Carmen Lawrence. Her shift does not end at 3pm (7am to 3pm shift). Most days she stays until 3:30pm as long as her residents need her. She is compassionate, enthusiastic to arrive at work in the morning with a let's get things done attitude. She has a smile for everyone and concern as soon as she gets in to check everyone is feeling well. She builds a residents confidence and helps those in fear of for example getting on a hoyer lift to dissappear. She is kind to everyone even those residents that are not her patients. She has a blubby personality. Definitely she loves her job. I see how she welcomes new residents. She is the type of CNA every relative would love their loved ones have their entire stay here at Gold Crest. There should be a section in this website where recognition is given to exceptional CNAs. She is a Stellar CNA that deserves recognition.

I miss the times where me, my sister, and my grandma visited my dad.

My father was hospitalized 2 times because of the lack care, he was supposed to have therapy but they kept avoiding him. On June 5th he sent to the hospital cause of a heart attack, the workers didn’t help him they just made matters worse, my dad had to call 911. Then on June 12th he was hospitalized again because of another heat attack. The workers again made matters worse by not calling 911. He’s right now being treated at the hospital but in reality I could’ve lost my father because of them. I really don’t recommend this rehab/care center to anyone they don’t take there job serious when emergency happen.

My Mom stayed at Gold Crest for about two months. The staff was very helpful. They treated her with kindness and dignity. Dr. Shadi Sayegh was very attentive to her. He addressed all her medical issues and checked on her several times after prescribing treatment to see how she was doing. We really appreciated his excellent bedside manner.

This place is awesome! No more need to be said. Came here after a knee replacement, my surgeon said I will need 4 weeks and after less then 2 weeks of therapy they have me on my feet running around and ready to go home. I want to thank all the great people here. Will miss everyone.

I went to visit my grandfather yesterday and walking in the building it was nice and clean. Walked in his room and it was nice and clean, my grandpa’s memory is not so great anymore, we brought him food and i asked the nurses station about a fridge to store food and one lady responds “theres 40 patients here and the fridge is already packed,” with a very rude tone of voice, this happened on the Fourth floor. The CNA behind her was polite and says “i can make room.” Other than that i think it will be better if the patients that aren’t bend bound and are still able to walk to encourage them to walk around so it’ll help their body/bone movement. Overall this place was decent.

The register nurse Viola very lazy disrespectful with employee and patients they need to be more professional she said she is the boss

My wife has been there for a month. The nurses and staff have been loving and caring. The food is also excellent. I feel very fortunate to have found a facility that is taking good care of my wife.

Going home today after 4 weeks of therapy. I was wheeled in and am waking out with no assistance. That should say enough! My stay here has been way beyond what I even expected. Rehab did an amazing job with me. My social worker has moved mountains for me with a smile. The staff on floor has been wonderful, very loving and caring. The building is fresh, clean and nice. Everyone here is so nice. Will miss them all.