Split Rock Rehabilitation And Health Care Center's Online Review Report Card
Split Rock Rehabilitation And Health Care Center
4.1
Average Star Rating
261
Total Reviews
29
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Split Rock Nursing Home received 77.0% positive feedback, with patients praising the compassionate staff, well-maintained facilities, and the effective rehabilitation programs. However, 23.0% of the feedback was negative, primarily citing neglectful care, poor communication, and unresponsive administration. Overall, while valued for dedicated care, it needs better communication and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Split Rock Rehabilitation And Health Care Center's Reviews
The administration is very supportive, making the admission process smooth and The Concierge Ms. Jessica is always available to answer questions or address concerns. The facility itself is kept very clean and well-maintained, which creates a safe and comfortable atmosphere for everyone. Activities and therapy programs are offered regularly to keep residents active, engaged, and socially connected, which I think is one of the most important aspects of long-term care. Meals are nutritious and thoughtfully prepared, with attention given to dietary needs and preferences. Family members are welcomed and encouraged to be involved, which builds a strong sense of community. Overall, Split Rock Nursing Home provides not just medical care, but emotional support and companionship for residents, making it a place where families can feel confident their loved ones are in good hands.
Split Rock Nursing Home is a wonderful place that truly cares about its residents. The staff is friendly, attentive, and always willing to go the extra mile to make everyone feel comfortable and safe. The facility is clean and well-maintained, creating a warm and welcoming environment. Residents receive great medical attention as well as emotional support, which shows how dedicated the team is. Families can feel confident knowing their loved ones are in good hands at Split Rock.
I am truly grateful for the care and dedication I’ve experienced at Split Rock Nursing Home. From the moment you walk through the doors, you can see how much the staff values the residents and their families. The nurses, aides, and the entire team go above and beyond to make sure residents are cared for with compassion and dignity. What I appreciate most is that the staff doesn’t just focus on medical needs—they create an environment that feels like family. They take the time to listen, to comfort, and to celebrate small victories with residents and families alike. It’s clear that their hearts are in their work. Split Rock is not just a facility—it’s a community where residents are supported, loved, and respected. I will always be thankful for the kindness, patience, and professionalism shown here.
I recently had the opportunity to visit this nursing home, and I was impressed with the level of care and professionalism demonstrated by the staff. From the moment you walk through the doors, the environment feels welcoming and compassionate. The facility is kept clean, organized, and thoughtfully arranged to make residents feel comfortable and at ease.
I want to share my positive experience with this nursing home. From the moment I walked in, the environment felt warm, safe, and welcoming. The staff treats the residents with respect, kindness, and patience, which really stood out to me. You can tell that the nurses and aides truly care about the people they are looking after, not just as patients but as individuals with stories and dignity. The facility is very clean, organized, and comfortable, which makes it feel more like a home than just a medical setting. The activities and programs they provide keep the residents engaged and active, helping them feel part of a community. I was especially impressed with how the administration and staff communicate with families, always making sure they are updated and involved in their loved one’s care.
I had a really good experience at this nursing home. The staff were very caring and always made sure the patients felt comfortable and safe. The nurses and Respiratory therapists showed a lot of patience and kindness, treating everyone with respect. The place was clean, and the atmosphere felt welcoming, almost like home. What stood out the most was how the workers always took time to listen and help whenever someone needed it. It made me feel like the residents were truly cared for and not just looked after. Overall, I think this nursing home is a great place where people can feel supported and loved.
the patient press the red button and it took them over 20 minutes to respond and how does a hospital give a twin bed to a grownup and it didn't have guard rails the patient told me she fell off the bed and they just said its not in our records i personally knew the lady she wouldn't have just made that up when i was leaving she was crying she went to be with the LORD AFTER CONTRACTING an infection in her trache but u know something one thing i heard from the bible it says vengeance is mines says the Lord and he will repay be blessed and remember what ever u do do it likes its onto the LORD
I have a family member in this facility and she is not able to move on her on... She's on a ventilator.. She's hasn't had a bath in 4 years... She's in the same position since she arrived there... Fist clinched and legs bent... The muscles more than likely are dead by now... She's been this way for 4yrs... I WOULD NOT RECOMMEND THIS FACILITY TO MY WORSE ENEMY...
My family spent a little over two months at this facility. My grandmother received great care and made amazing friends during her stay. The physical therapist team worked with my grandmother so she was able to get around by herself. Also, the social worker, Angelita was awesome. She made sure the discharge went smoothly and we had all the necessary support and care for post-stay!
Hi my name is Margaret Barnes. I have been a Split Rock resident for several months, I would like to express my sentiments of being in such a fabulous rehab. The staff are all amazing. Some of the hardest working people I have ever seen and met. I am saying this sincerely because I have personally worked in a foster care so I know what hard work and dedication to their job really is. I would like to thank the staff at Split Rock for taking good care of me. They are the reason I get to be home up and strong again. Much love to my Split Rock family God Bless!!!!!!!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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