Brooklyn Comfortable Dental Care's Online Review Report Card

Taylor the dental hygienist and Dr. Bowers continue to be the best!

12/23/25 Update: Downgrading this review from 3 stars to 1 star to prompt management attention and to warn other patients. The clinical care here is excellent; the dentists and hygienists are skilled and professional. Unfortunately, the administrative and billing operation is dysfunctional, to the point that I am transferring elsewhere despite the quality of treatment. Issues I’ve experienced: Multiple appointments scheduled with a dentist, only to arrive and be told the doctor was not in the office, resulting in downgraded services without notice. Being overcharged by several hundred dollars and having to wait for reimbursement via mailed check. Repeated inability of the front desk to properly submit insurance claims. On one visit, we spent over an hour unsuccessfully attempting to submit a BlueCross BlueShield claim. Months-long failure to provide correct ADA insurance claim forms for services rendered on 5/5 and 11/13–11/26, totaling approximately $2,000. Errors have included incorrect dates, charges, and procedure codes. As of 12/23/25, this remains unresolved and is now putting my ability to file year-end insurance claims at risk. Emails to the office routinely go unanswered; phone calls result in assurances that are not followed through on. These are not minor inconveniences; they have real financial consequences for me. It’s unfortunate, because the clinical care is strong, but the administrative failures ultimately outweigh it.

Very cheerful and informative hygienist. Explained the procedure well and solicitous of any complaints of pain. Highly recommended, L

Taylor, the hygienist is AWEsome. the entire office is wonderful.

My experience there was amazing! The staff was extremely polite and caring. I have sensitive gums and they made my visit very comfortable & memorable. Now I have the bright smile that I’ve always wanted.

The excellent dental care that I received for over 30 years from Dr. Stanley Moshman, sadly retired, has continued under the new leadership of Dr. Bowers and Dr. Lyristis. I could not be more confident in their expertise and care, continuing the quintessentially professional legacy of Dr. Moshman and his entire staff.

My visit was great! It was for me and my 11yr old son. No wait time, staff was friendly. But the best part was our hygienist Marie. She was awesome! She was thorough and shared more info with me and my son individually in oral care to help us understand more things better. I love her!!! My son also thought his visit was great. He told me all he learned and later that day I found him brushing his teeth after he ate. When I asked him why, he told me it was important to keep the food and bacteria from staying between the teeth and causing cavities... wow!

Can’t say enough good things about this dental office! The entire team is professional, attentive, and truly committed to making every visit comfortable. My hygienist, Taylor, was gentle yet thorough, and took the time to explain everything she was doing. The dentist, Dr. Bowers was equally amazing. Both were incredibly knowledgeable, kind, and patient with all my questions. The office itself is clean, modern, and calming. It’s clear they care about both their patients and the quality of care they provide. Highly recommend!

Amazing dental office, Taylor is so full of energy and friendly, not to mention the amazing job she did cleaning my teeth. The front desk was also amazing. They were all so friendly and polite. 100% recommend!

I recently visited Brooklyn Comfortable Dental Care and had an outstanding experience with both Dr. Bowers and Dental Hygienist Taylor. From the moment I walked in, the staff made me feel at ease, and the office environment was welcoming and professional. Taylor performed my dental cleaning with exceptional care and attention to detail. She was gentle, thorough, and took the time to explain each step, ensuring I was comfortable throughout the process. Her friendly demeanor and commitment to patient care truly stood out. Dr. Bowers conducted my dental examination and was equally impressive. He was knowledgeable, patient, and took the time to discuss my dental health, answering all my questions with clarity. His expertise and approachable nature made the experience reassuring and informative. Overall, the team at Brooklyn Comfortable Dental Care provided top-notch service. I highly recommend Dr. Bowers and Taylor to anyone seeking professional and compassionate dental care.