Che Behavioral Health Services's Online Review Report Card
Che Behavioral Health Services
3.3
Average Star Rating
17
Total Reviews
6
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
CHE received 76.5% positive feedback, with patients praising the professional and knowledgeable therapists and the considerate company culture. However, 23.5% of the feedback was negative, primarily citing unprofessional staff, rescheduled appointments, and inefficient virtual services. Overall, CHE offers excellent therapy services yet it needs stronger reliability.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Che Behavioral Health Services's Reviews
just having someone to talk to and bounce ideas and issue affecting my everyday life was a great stress reliever. Also, providing a framework for understanding my frustrations and a plan for dealing with them in oder to move forward in a positive manner.
They are good people doing great things.
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The day before my first appointment, I get an email that my appointment was rescheduled to the following week. They don't know my availability for the following week and didn't call as a courtesy to see if I was ok. Very inconsiderate and unprofessional.
I would give this company a zero but you can't. I made an appointment and was rescheduled, fine.. things come up. Day of I'm waiting 45 minutes before my therapist emails me that she's having technical issues and asked to reschedule for the next day. Again, I'm understanding but your company is a telehealth virtual mental health service. These kinks should be hammered out a over a year into a pandemic where all services went virtual. But I digress, we rescheduled and AGAIN no show but this time not a call or email as common courtesy would apply when a provider decides not to show up to work. I wouldn't recommend this office even if you were in a crisis... which by the way they make you sign off that you aren't before you can make an appointment. Stay clear and find someone local or with better reviews.
I see Hope shining strongly thru a period of hopelessnes.
Not even an actual therapist and they still can't get it right. "Licensed social worker" will cancel your very first and most needed appointment. Great first impression!!!!!!
was denied services because i was having suicidal ideations. why are people who are the most vulnerable and desperately need the help/services denied them?
The service very good over there! I used to have I was please and happy.
Great group to work with . Excellent therapist have seen a marked improvement in many of our patients
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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