Chemical Dependence Outpatient Services's Online Review Report Card

My 83 year old mother, was left in a chair in the emergency room for 4 days. They totally ignored her. And when family members called hospital to find out about what was going on with her. We were lied to and hung up on. We were told that she was doing fine. When we finally got access to her. We found her sitting in a wooden chair, wet, pale, and hungry. And when we tried to sign her out of there we were given a hard time. We trust these people to take care of our sick. And they are treated with such disregard and disrespect. It's a shame that a facility like this is still allowed to operate.

This was my first and last time at this hospital.I went there via ambulance wasn't seen till 4 hours later ...my daughter was in severe pain .. there's to many sick patients and short in staff..Hospital is very disorganized!!! Patients were in stretchers all the way out the emergency room....area.They donot have a pediatric emergency separately from the adults!! Some nurses were rude n unprofessional!! A bunch of sick patients 😷 on top of another...along with the homeless people looking for a bed to sleep and can't offer a bed to the actual patients because they servicing people that are not sick and all... elderly people severely sick ... with no placement....my daughter sat in a chair for hours....only to be sent to another hospital.....this hospital needs to shut down ...it needs to be cleaned...I don't believe the staff working in this hospital is safe themselvesSadlyyyyyy

This hospital sucks big time. My 82 year old mother was in the emergency room for 4 days sitting in a chair. She was pale, exhausted, soiled and hungry. She informed me that she kept asking for them to call me and they ignore her. The staff was unprofessional and i will never go back there. I would call sometimes they would not answer and when they did answer they would lie. They are a waste of space. I really think they need lessons on a professionalism.

Awful place.

My experience with the hospital was terrible. They left my 88yr old grandfather in his room and he didn't eat. My grandfather is unable to food himself. Had I not came there day the nursing staff won't had bother to do anything about feeding him. He went in there talking and laughing but came home unable to move. Having to be put right back in the HOSPITAL!! NEVER AGAIN!!!

Dr Kathleen Eduard is a godsend. She and her staff treated my infant for Covid in the ER and they were wonderful. This hospital doesn’t have a pediatric ward anymore, they still took him in and went above and beyond for his care. She even called a few days later to follow up on him. What more can you ask for from medical professionals who put themselves in the line of fire every single day. I’m so grateful to them that my baby is healthy and happy again. Thank you.

It’s the nastiest most disgusting hospital I’ve ever been.

WORSE EXPERIENCE EVER I HAD TO GO LEAVE AMA BECAUSE OF THE NEGLECT IN CARE DO NOT GO THERE I STILL EVEN HAVE THE IV IN MY ARM. IMAGINE AFTER HAVING SURGERY AND NO ONE COMES TO YOUR CALLS OR YOUR YELLING THE NURSE HAD THE AUDACITY TO SAY SHE DID NOT HEAR ME YELLING (ANYONE WHO KNOWS ME KNOWS HOW I SPEAK LOUD ALREADY, SO TO SAY YOU DIDN’T HEAR ME LOL)

It was once a good hospital

This hospital deserves 0 stars, even 1 star is too much for this hospital. Slow service, you will die before you even get registered in the system; having only 1 person, registering patients while others just sit at their computers. Staff is nasty, rude and nonchalant. Hospital needs to be closed down all in all. You have an emergency go somewhere else you will wait your whole life before you get seen.

I will not recommend this hospital at all. They denied me service because i would not give my phone number or email. Made me sign a document saying i refuse to give these then after sitting and waiting for 30mins a denial. If i could give 👎0 stars you would have none.

Got my COVID vaccine shots here.Nurses Sherry, Maldonado and Yvonne made my health visits golden experiences and I'm certain that they'd do just that wherever they go and for whoever they come into contact with.The hospital sections are well laid out to allow for ease of mind and comfort. Warm and professional service all round!

Complete waste of time. I went there because I had flu symptoms, and my primary care doctor didn’t have any appt’s. I tried to go to 5 different urgent cares, and they were either at full capacity, no space on the waitlist or not taking new clients at the moment. The doctor did a COVID test, and sent me home. He never checked my chest, throat, ears for an infection, etc.

fgh ghf ghgf

If you’re going for mental health DON’T DO IT (find a different location or something). My doctor held my medication hostage bc during this pandemic I didn’t feel comfortable as an anxiety and depression patient showing up to a hospital. Been on the medication for 3 YEARS and all of a sudden dr adeyo something( can’t even remember his name bc since day one his care towards me has been off) said he won’t send me anymore refillsUntil I come into the clinic. Ohh and did I mention that I had to ration my meds bc I would be out of my med before the day of the appointment. Tried to speak to the lead lady DR. Christina (I believe) and she gave me anxiety over the phone, speaking very fast (tried to get her to slow down bc it’s making me anxious) but she just kept talking saying “can I make my point?” I won’t get your point bc I was shaking from the anxiety… dr Ojimba (my first dr) was great though.. JUST CHOOSE ANOTHER LOCATION AND BE CAREFUL. They want to “treat” your mind but won’t even listen to you, it’s very heartbreaking bc of the two I mentioned I prob won’t be able to trust anyone with my mental health anymore.

I think it’s an actual scam

Unorganized. Unprofessional. Very little to no communication between staff members, or between staff and patient. Employees here look like they couldn’t care less. Waiting for hours just to be asked the same questions repeatedly. There’s no sense or urgency here. Patients literally yelling to get nurses attention - they just ignore. At least COMMUNICATE! I would give zero stars if I could.Also recognized one of the staff in the ER wing from YouTube. Used to be a fan of her channel but after witnessing her rapport/work ethic I was turned off and slightly disappointed. She has absolutely no clue what was going on when it came to directing surgical patients. In part I will say that this issue is due to lack of communication. I understand things get hectic, especially in a hospital but there’s a difference between wanting to care for people and wanting a paycheck. Quite frankly, and I hate to say it but this, to me, is considered a big L for the Black community. Here we have a chance to do something extraordinary but… nope lol. Just my two cents.

My cousin was admitted for stomach surgery 😢. Had to come back for infection. After staying in the emergency for over 24hrs... this hospital still don't have a bed. When you call everyone have attitudes and is clueless 🙄. They keep transferring you to different people who have no direct answer for your question.

Got my COVID vaccine shots here.Nurses Sherry, Maldonado and Yvonne made my health visits golden experiences and I'm certain that they'd do just that wherever they go and for whoever the come into contact with.The hospital sections are well laid out to allow for ease of mind and comfort. Warm and professional service all round!

Yesterday we were fed a cold sandwich and juice for dinner and this morning we received uncooked refrigerator cold eggs and bacon...I had a IV that wasn't working. And I told the nurse she continued to shot medication which swelled up my arm...Needless to say I had to call for something to eat and remove the IV myself...