Dental Made Easy - Little Caribbean, Brooklyn's Online Review Report Card
Dental Made Easy - Little Caribbean, Brooklyn
4.8
Average Star Rating
660
Total Reviews
254
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Dental Made Easy received 95.2% positive feedback, with patients praising the professionalism, helpfulness, and efficient service. Meanwhile, 4.8% of the feedback was negative, primarily citing unprofessional behavior and poor appointment management. Overall, the practice is cherished for its friendly and competent staff, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Dental Made Easy - Little Caribbean, Brooklyn's Reviews
Office is clean and organized and runs on time. I waited only 15 mins for my appt .I felt comfortable and we'll cared for through out my visit .Samantha was very professional and sweet.The Dr DID not rush my cleaning and took his time. I will definitely be returning
Reviewed On Google
I had a very disappointing experience at this office, especially as a first-time patient who recently moved to the neighborhood. The wait time was over two hours, which felt extremely unprofessional and showed a lack of time management. While waiting, Samantha was at the front desk having loud personal phone conversations, and laughing.That alone made the environment feel unprofessional. When I was finally seen, Samantha was very pushy about getting me to commit to a treatment plan immediately. My HSA card did not have enough funds to start anything, and she asked if I had any other card with money available. That made me uncomfortable. She then asked if I had good credit and requested to see my phone without clearly explaining why. I also observed her taking other patients’ phones and asking them about their credit, which I found inappropriate and unprofessional. She proceeded to present monthly payment plan options. I clearly explained that I did not want to start treatment because I could not afford the monthly payments at this time. Despite that, she continued to pressure me and even suggested that the doctor could Zelle me money for the down payment so I could begin treatment, even though I had already expressed that I did not want to proceed. The entire interaction felt more like a high-pressure sales environment than a professional dental office. Additionally, after observing her behavior, many of the positive reviews mentioning her seem forced or not genuine. On a positive note, the assistant who helped during my visit was very pleasant and continuously checked to make sure I was okay during the long wait I truly appreciated her professionalism and kindness (I wish I had gotten her name). Dr. Hepburn was also pleasant and took the time to thoroughly explain everything to me, which I appreciated. Overall, the office needs much better time management than. Based on my experience, I would avoid this office.
Reviewed On Google
First time here and everyone was welcoming especially Samantha .dr Hepburn explained everything well
Reviewed On Google
Great service
Reviewed On Google
the dentist knew what he was doing with the deep cleaning . Samantha was very informative
Reviewed On Google
Great service, very polite & positive customer service!
Reviewed On Google
Dr. Moradi is truly a master at his craft, 4 cavities, and as someone who has trouble getting numb, I didn’t feel a single one of them the whole time! And Samantha is such a kind hearted and hospitable person, they really take the time to connect with the patient to make sure your comfortable the whole visit.
Reviewed On Google
Very organized and cleaned and the doctor did a great job with my veneers! Been getting so many compliments.
Reviewed On Google
Great service
Reviewed On Google
I did all my fillings and never had any complaints.I love this office. Samantha helped me with a payment plan and she explained everything well to me and I can't wait to come back to do my bridge
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
