Edison Home Health Care Brooklyn's Online Review Report Card
Edison Home Health Care Brooklyn
3.7
Average Star Rating
183
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Edison Home Health Care Brooklyn's Reviews
I spoke with perhaps seven people who each said (basically) they do not know anything about my home care status. Ridiculous tedious...,
Good Agency never had a problem with them had 5 years being a CDPAS and never has no issue thinking going back to the agency to work
Absolutely horrible service. Understaff. Lack of customer care. They lie about the care they give their clients. They allow their employees to come to work under the influence of alcohol and marajuana to care for our elderly. They allow their aides to leave in the middle of a 24 hours and threatens to send the client to the hospital so their aide can leave. They don’t like to pay their aides overtime even though they are understaff! I will be leaving them soon!
The people at Edison Home Health Care are very friendly and knowledgeable. Mike Schwebel the Call Center Manager is there to help you with any issue or question you may have. Every time I've called him he either picks up or calls you that same day and has always helped me with my problem or question. I'm very happy I enrolled my parents with this company.
The people in this company are fantastic. Very friendly and knowledgeable. Mike Schwebel the centers manager is always available to help you resolve any issue immediately. I'm so happy I enrolled my parents with this company. I know they are in good hands.
Worse Homecare I experience.Commucation is terrible Coordinater are the worse
This agency a hired but have no job am not working , and one coordinator there agathina don't have no manner she shouting at me don't know how to speak to the aide them .
Klara L. is an outstanding coordinator,very nice,polite,knowledgeable and supportive. She always answers her phone if the need arises and always going out of her way to help her workers, and the people they serve.We need more people like her.Thank you Klara very much for going above and beyond your duties to help others. I.K.
The call center manager Michael Schwebel is literally rude. When you ask him a question he hangs up and then you get 7 emails and when you say to stop he starts messaging back calling names and being sarcastic and when you complain to his boss he makes threats he is literally harrassing a cancer patient. I have all the emails as proof to back this up. I wouldn’t tecommemd even calling this company or giving them your email as you will just end up more upset and stressed than when you started looking for help.
Stage 4 cancer patient and I inquired online and some man called me instantly, he had no knowledge of what an hmo entails and wanted to switch me to a plan that would end up not covering my oncology visits. When I pointed it out to him he got an attitude and said "call them then" I then called human resources to repot him and they didn't want to be bothered. I would never trust anyone who would treat a human being that way sick or not.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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