New York Psychotherapy And Counseling Center's Online Review Report Card
New York Psychotherapy And Counseling Center
3.5
Average Star Rating
84
Total Reviews
8
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
New York Psychotherapy and Counseling Center received 52.4% positive feedback, with patients praising the supportive therapists and welcoming staff. However, 47.6% of feedback was negative, primarily citing disorganization, extended wait times, and poor communication. Overall, the compassionate care is appreciated yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of New York Psychotherapy And Counseling Center's Reviews
After 1 week post partum, my counselor Lisa Gomez, felt it was necessary to get me an ACS case. I took the time to get counseling, something that most black people don't do. I vented to this young lady about what I'm learning now that I have 2 kids, and she felt it was necessary to report me. ACS came to my house the same day and inspected my kids and felt it was the most unnecessary and inexperienced thing to call them about. My case was closed with the month. It's just sad that I thought we were building trust but in the end she exploited me in my vulnerable. I honestly would not refer anyone to this place, I should've known the type of people that work there when they started telling me things they think im diagnosed with. These people are PROFESSIONAL PREDATORS especially Ms.Gomez the young lady with no man and no kids and is also very depressed. I give 3 stars because certain topics I liked the feeling of someone having my back but other times it was pure jokes because of how dark and twisted her thoughts her. I thought it was funny but I shouldn't have. I had very interesting conversation with my family about the things she would say, and they all thought she had a one sided view especially on relationships. I sticked around for the entertainment.
The staff greet you with respect and put a smile on your face. The therapists and doctors are supportive, caring and very helpful. I've been coming here since 2016 and I would recommend this place to everyone!
One of the best therapists anyone could have here is Ms. Holloway. A absolute gem of a human being that makes it easier to want to help myself. One of the most beautiful souls I have ever come across in this world. She deserves all the praise appropriation possible. Thank you Ms. Holloway for everything you have done for me.
Great experience with all my therapy needs. Everyone in this office has been friendly, welcoming and so great. It’s terrible to see a lot of bad reviews, as my whole process from beginning to now has been so smooth and easy.
I’m surprised to see negative reviews, I had a great experience working with my therapist Jennifer.D. She was so understanding and flexible when it came to scheduling. Even management was helpful and quick to assist when I had to figure out some changes with my insurance. So grateful I came across this location !!
This places and building they own needs to shut down they a fraud ain’t no way they still standing after what they did to me and my family denied services but I am ok with that inter-borough has been helping my family check that place out they do a lot compared to this place
This is real saddening because I use to really like this place. They kick out my daughter because we missed 2 and then on the third the therapist didnt answer for us so we couldn't make the appointment but I notified the therapist that we was going to be out of town and she said ok . But the clinical staff said she could not make that decision. Who was going to make it when she is the only one we deal with. It's a shame that they really let children down.
Ms Singh is a wonderful therapist. Ms Isadore is wonderful. They are both professional . Understanding and do a great job. This clinic is the best I have been to.
I am truly grateful to have found this place. At 17 years old I wanted to find a way to get help with my depression and anxiety so I started coming here and I definitely received the help that I needed. Before we went virtual because of COVID, I always remember even the kindness of the receptionists and psychiatrists! I began seeing Jasmine Kebreau, and she was my therapist for about 5 years. Jasmine is very kind, wise, peaceful, and gentle. She was patient with me throughout the years and helped me see things from a different perspective. She was a large part of my development as a young adult, and I don’t know where I would have ended up without her!! Jasmine gave me a lot of tools and was very compassionate and patient with me as a teenager with no sense of direction, purpose, or emotional stability. I no longer see myself battling with the things I did before. I am now in a better place! Having Jasmine as my therapist was truly a blessing in disguise.
I had a deeply disappointing experience with [NYPCC]. During a critical time of need, it was nearly impossible to get in touch with my therapist. The reception staff often had an unhelpful attitude and lacked basic competence, frequently providing incorrect information. The overall responsiveness of the team was frustratingly slow, leaving me feeling unsupported. Even worse, they were quick to place the blame on clients if they missed a session, despite therapists frequently changing their availability. This lack of accountability and compassion made it clear that they prioritize their own convenience over the well-being of their clients. I would not recommend this place to anyone seeking genuine help.
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