Park Slope Kids Dental Care's Online Review Report Card

I’ve been going to this place for around 6 years and the service has just kept getting worse. Every single time without fail they always take us in 30 minutes after our appointment time. I do remember about 6 months ago we had waited for the dentist after our cleaning for a good 45 minutes. Even though my dad thinks this place is great for teeth they seriously give you a headache every single time you come here. Save your time and money accordingly. ps: I’m not sure if this is something to be concerned about but they make you co-pay when you come here even though we do have good health insurance so if anyone knows what’s up with that please let me know!

Taking into consideration all the other reviews, I’m giving this office 5 stars. The person who commented about their interview experience — this really isn’t the place for that. Parents are here to learn about the quality of dental care, not to read about personal frustrations with an interview process. For those upset about waiting an hour past their appointment time: that’s unfortunately common at most doctors’ offices. Yes, it’s annoying, but we don’t always know what happened before us. And since this is a pediatric dental office, I can easily imagine delays due to working with children who may be scared or need extra time and care. Our overall experience has been good. We’ve been coming here for about three years. At our very first visit, we did wait over an hour, but there were a lot of kids ahead of us when we arrived. Since then, the service from the dentist and her staff for my son’s dental care has been exceptional. I would recommend this office—with the realistic expectation that, like any doctor’s office, you should be prepared to wait. As for the front desk, yes, they can sometimes come off as rude or dismissive—but that’s a them thing. I don’t take it personally. I’ll often ask a simple question or make a light comment to gently nudge them to rethink their attitude.

I had been taking my two kids here for several years and it's really gone downhill in the past year. The wait times are very long in an extremely overcrowded waiting room. They won't allow you to go in with your child or talk with the dentist, but they give you a card informing you of the services when your child comes out. My younger daughter got a cavity that needed to be filled, and I had difficulty contacting the office to make an appointment with no one answering the phone or returning my call. The service and care quality are not very good.

Great!

I have been taking my children here for a few years and at first the service was A1. Today it has been the worse appt ever. Our appt was for 5pm, we get there 5 mins to 5 and don’t get called until 5:52. I then ask the front desk what’s the wait and she first says give her a min to find out to then come back and say they are delayed. Really?! I know that. She then said they will be done in 20 mins. 20 mins turned out to be 2 hours of waiting. It’s unfortunate because once you grow a relationship with your dentist especially your child’s you want to keep it. After today I won’t be back. The dentist isn’t professional as she was and just lost her class. I will make sure to not ever recommend this place to no one and make it known not to take your babies there . Save you the disappointment.

I’m deeply disappointed with our experience. My 3-year-old was seen and diagnosed with a cavity on a back tooth. I was told it needed to be extracted and replaced with a silver crown under liquid sedation — a very alarming recommendation for such a young child. When I mentioned I wanted a second opinion, it suddenly changed — the same dentist rechecked and said there was no cavity after all. I was left feeling misled, confused, and incredibly anxious for my child. I can’t understand how an extraction was suggested for a baby tooth that would naturally fall out. I will not be returning and do not recommend this practice. Parents, please trust your gut and seek a second opinion if something doesn’t feel right.

This place is a scam!!! They will try to charge you co-pays even when your insurance fully covers it. The staff act as if they are you doing you a favor with a tremendous amount of attitude. They will try to get you as parents to stay in the waiting room while they work on your small child alone. Stay with your kids!!! This place will text you 2-3 times a day, call you everyday to confirm your appointment (annoying) They will make you wait an hour past your appointment time but charge you a late/cancellation fee. Go somewhere else and save yourself a headache.

This place is a scam!!! They will try to charge you co-pays even when your insurance fully covers it. The staff act as if they are you doing you a favor with a tremendous amount of attitude. They will try to get you as parents to stay in the waiting room while they work on your small child alone. Stay with your kids!!! This place will text you 2-3 times a day, call you everyday to confirm your appointment (annoying) They will make you wait an hour past your appointment time but charge you a late/cancellation fee. Go somewhere else and save yourself a headache.

I have been going to this dental office since 2021, and unfortunately, the quality of service has declined over time. While I’ve never been seen exactly at my scheduled appointment time, today was by far the worst experience. My daughter had a 3:00 PM appointment, and we arrived a few minutes early. She was not seen until 4:12 PM over an hour of waiting. During that time, between 6 to 10 children who arrived after us were seen first. When I brought this up to the front desk I was told she would be next yet more children continued to be called in before her. Eventually, I was given the excuse that the others were just getting X-rays, which raises the question: what’s the point of appointment times if they’re not being honored? I also asked to speak with someone in charge, and was told they'd check the time stamps but had an important conference to attend making it clear that my concerns weren’t a priority. Waiting over an hour only to have my daughter’s entire visit last five minutes felt disrespectful and dismissive. As a long-time patient, I’m extremely disappointed by how poorly this visit was handled and how little value was placed on our time.

Now, I'm getting billed $30. For what? I have never paid any co-pay for basic dental services. The irony though is that, I had to bring my son to another dentist the next week for a cleaning and it was like his teeth were not cleaned in months. Oh, what nerve! This whole practice needs to reevaluate your services and your billing department. If the service was at least average, you wouldn't have to try to squeeze out extra money from people for things that wasn't done, because you will have repeat clients. Let's do better.