Platinum Home Health Care's Online Review Report Card
Platinum Home Health Care
2.9
Average Star Rating
106
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Platinum Home Health Care's Reviews
Feces agency liars if the aide felt endanger last snow storm she should call agency and 911 days later social services showed up about the matter platium needs to be flush down the toilet shut down
This is the worst agency ever. There have been many times my grandmother was left unattended with no help! She goes to dialysis alone, no one from the sgency calls when the their Home health aids cancel. It's horrible. Sometimes they come with no cooking skills, they love their phone and ignore the patients. This agency is awful.
You all talking about the Aids talk about the patient some of these patients Treat Aids so badly they call Aids every bad name in the book I have patient Spit on me,Hit me, call me dog .We Aids are taking a risk going at some of these patients home.
They unprofessional. I could not call them anymore they are so rude!
If you are looking for good service, look for another agency. The staff in general are so rude . They don't Care about the good service for the client base in the client need. I don't recommend this agency .
The reviews are not an over exaggeration. Please read all the reviews. This agency is really really bad from a patient perspective. I do not believe they train their workers properly. If you are elderly and need an aide for assistance at home. Please look elsewhere. If someone recommends this agency to you, do not waste your time. Everything they say in the reviews is true.
Called the office to submit an official complaint of a home aide transmitting Covid to my elderly mother and the coordinator, Sonia 'Gill" was extremely rude, dismissive, ignorant, and unable to comprehend the severity of the issue. She refused to take any accountability and blamed the patient for the home aide's negligence (while screaming). I have never encountered this type of ignorance from a working "professional". Sonia also refused to share corporate & her senior supervisor information, trying to prevent me from submitting an official complaint about her, the aide, and the agency.
its iight
I work with Platnuim didn’t pay vacations days & sick’s days Platinum home care worsts company They great Coordinater, great The owners lost Patients I been work didn’t get pay
Honestly hate this company been working for a month & HAVEN'T GOT PAID AT ALLL THIS IM GOIN TO DEFINITELY CHANGE COMPANIES THEY ARE SO UNPROFESSIONAL & ITS BEYOND MEEEE THEY WILL TRANSFER YA CALLS OVER & OVER AGAIN EVERYONE WILL TELL U DIFFERENT U GONNA GET MAD LIKE REALLY MAD CAUSE U KEEP CALLIN & NOBODY GOT A STRAIGHT ANSWER FOR U ALSO SOMETIMES WHEN U DO CALL THEY JUST HANG UP THE PHONE DONT COME TO THIS COMPANY THE PAY IS NOT EVEN ALL THAT
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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